This job has closed.

City of Sandpoint · 1 month ago

Administrative Assistant - Public Works

Sandpoint, ID

Part-time

Onsite

Entry Level

$23.80/hr - $32.50/hr

2+ years exp

The City of Sandpoint is looking for an Administrative Assistant to support the Public Works department. The role involves performing routine administrative functions, providing customer service, and backing up frontline staff while managing various records and communications.

CommunitiesGovernmentNon Profit

Responsibilities

Receive and answer daily incoming calls from residential and business customers requesting information and service orders for engineering, streets, water and wastewater with the expectation to back up and support other city services

Generate and distribute work orders requested by customers and for a variety of public works functions

Create and maintain a variety of logs and other records including fire hydrant permitting, backflow prevention program and meter replacement

Interpret, explain, and apply City rules, regulations, ordinances, practices, and fees

Provide internal and external customer service and support; respond to inquiries, complaints, and requests for information; perform basic research and gather required information and/or refer customers to appropriate staff for more complex requests; and process utility locate requests

Process transactions including purchase order entry and invoice processing; resource requests; fees/payment processing; account reconciliations; and applications processing

Process billing for new water and sewer connections, water meters and contractor licensing

Track utility worker licensing and coordinate travel and training arrangements for Public Works department

Prepare, issue and/or distribute correspondence, notices, permits, licenses, forms, documents, inventories, reports and/or other records

Perform a variety of general office support functions, including typing, record keeping, and proofreading

Regularly search and enter data into the Geographic Information System (GIS)

Receive and respond to requests for City records and documents; convert hardcopy records into digital formats; index digital records into an electronic records system; maintain electronic and hardcopy files; file and retrieve record copies as necessary

Monitors and coordinates responses to citizen requests

Provides back-up and fill-in coverage for the front-line staff

Perform other related duties as required

Provides support and back-up coverage for other frontline administrative roles

May clerk public meetings for the Public Works department, including operating audio/video and electronic meeting platforms, and drafting meeting minutes

Attends training classes and workshops

Performs other related duties as assigned

Qualification

Microsoft OfficeCustomer ServiceGeographic Information System (GIS)Administrative ProceduresSpeakingReading ComprehensionService OrientationJudgmentActive ListeningTime ManagementCritical ThinkingDecision Making

Required

High school diploma or equivalent

Two (2) years' administrative support experience

An equivalent combination of education, training and experience which provides the knowledge and abilities necessary to perform the work of an Administrative Assistant may also be qualifying

Proficient with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint

Valid driver's license