Apply on Employer Site

The Hair Shop · 1 day ago

Assistant Shop Manager

New York, NY

Full-time

Onsite

Mid Level

3+ years exp

The Hair Shop is seeking an Assistant Store Manager to partner with the Store Manager in driving store performance. This role involves achieving sales targets, enhancing customer experience, and maintaining store operations and merchandising standards.

Consumer GoodsFashionLifestyle

Growth Opportunities

Hiring Manager

Angelee Cerba

Responsibilities

Acts as a brand ambassador, creating a store atmosphere that promotes the company culture and brand loyalty

Assists in training to ensure associates have an in-depth understanding of product knowledge, pricing, and promotions

Strives to consistently exceed customer service expectations, always putting the customer first, and quickly resolves all customer concerns

Partners with Shop Manager to build and maintain local network of stylists and salons to drive brand awareness, customer acquisition and retention

Coach, train, and motivate team to achieve performance goals and uphold brand standards

Creates a positive work environment, demonstrating passion and commitment to the brand, team, and our customers

Leads by example and provides consistent, actionable feedback to develop and ensure the success of the team

Communicates effectively and is solution driven to drive results and accountability

Ensures adherence to all company policies and procedures to maintain a safe work environment

Assists with inventory management to ensure inventory accuracy, timely and accurate receipt of product, and reduce shrink/loss

Analyzes data to drive sales and profitability and manage payroll

Qualification

Retail management experienceSales experienceBusiness acumenBeauty/hair experienceDecisiveSolution orientedAgilityOrganizational skillsCommunication skillsCollaborative skillsFlexibility