Info Origin Inc. ยท 22 hours ago
AI Developer Dynamics Contact Center Solutions-Middletown, PA-Hy
Harrisburg, PA
Full-time
Hybrid
Senior Level
$100/hr - $120/hr
5+ years expINFO ORIGIN INC is seeking an AI Developer for their Dynamics Contact Center Solutions. The role involves designing and implementing AI solutions for Microsoft Dynamics Contact Center, focusing on enhancing customer engagement through various AI technologies.
Information ServicesInformation TechnologySoftware
Responsibilities
Design and implement AI solutions for Microsoft Dynamics Contact Center, including voice/chat virtual assistants, intelligent routing, and sentiment analysis
Develop NLP and ML models to enhance customer engagement across omnichannel platforms
Integrate AI with Dynamics CRM, web, and mobile systems
Monitor and optimize AI performance, ensure full technical documentation, and collaborate with cross-functional teams
Qualification
Required
5+ years in AI/ML development
Strong Python with TensorFlow/PyTorch
NLP tools: spaCy, Hugging Face, NLTK
Microsoft Dynamics Contact Center, Copilot Studio, Azure AI
Azure cloud deployment experience
Preferred
Voice AI
speech-to-text
Kafka/Spark
Salesforce/Zendesk/Amazon Connect
SAP exposure
ITIL/ITSM
Company
Info Origin Inc.
Info Origin is a global provider of information technology consulting, application development and software engineering services.
51-200 employees
H1B Sponsorship
Info Origin Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2022 (4)
2021 (1)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
A
Ashish kumar Chauhan
Co-Founder and President
Company data provided by crunchbase