Belmont Village Senior Living · 1 day ago
Receptionist
San Ramon, CA
Part-time
Onsite
New Grad, Entry LevelBelmont Village Senior Living is a company that owns and operates luxury senior living communities across the United States. They are seeking a Receptionist to serve as the initial point of contact for residents and guests, providing exceptional customer service and supporting various administrative tasks.
Elder CareHealth CareHospitality
Responsibilities
Greet residents, visitors and staff warmly
Manage and direct incoming phone calls efficiently and professionally
Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
Log and coordinate distribution of packages as appropriate
Collaborate with various departments to promote effective communication
Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
Assists the Concierge with maintaining the resident transportation scheduled and managing event RSVPs and guest meal reservations
Maintain an organized workspace to promote efficiency and preserve first appearance impressions
Make hospitality, customer service, and resident satisfaction your top priorities in every interaction
Qualification
Required
High School diploma or equivalent
Proven experience with a multi-line phone system with demonstrated professional phone etiquette
Demonstrated proficiency utilizing software applications to perform job-related tasks
Must be able to communicate clearly in verbal and written English
Demonstrates initiative with advanced critical thinking skills
Proven administrative and organizational skill set
Professional, pleasant and team oriented attitude
Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community
Benefits
Career Growth and Training programs led by Belmont Village subject matter experts
BV Cares direct employee support program for severe and unexpected hardships
Exclusive discounts and offers from leading retailers and brands
Complimentary unlimited continuing education courses
Celebration of Employee Milestones and Achievements
Referral bonus opportunities
Medical, dental, vision, mental health, and prescription benefits
Paid Time Off
401(k) savings with employer match
Short-term disability
Long-term disability
Life insurance
Company
Belmont Village Senior Living
Belmont Village Senior Living focuses on the health and wellness of senior people with services and programs of hospitality and care.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Patricia Will
Founder & CEO
Recent News
Company data provided by crunchbase