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Yokogawa · 1 week ago

CALIBRATION LAB SERVICE COORDINATOR

Newnan, GA

Full-time

Onsite

Entry Level

2+ years exp

Yokogawa is a leading provider of industrial automation and information systems, committed to shaping a better future through technology. The Calibration Lab Service Coordinator will manage the receiving and shipping of calibration units, maintain documentation, and coordinate with vendors to ensure accurate calibration services are provided.

MarketingPrinting

H1B Sponsor Likely

Responsibilities

Receive new products and customer returned units for calibration

Prepare and ship units back to customers or external vendors as required

Verify paperwork, serial numbers, and documentation accuracy for all incoming and outgoing items

Print and issue calibration certificates and calibration stickers

Ensure all documentation meets company, ISO, and customer requirements

Upload, file, and maintain calibration reports and records

Process all Calibration Lab return authorizations (RA) to and through the Cal Lab and Service Departments

Reach out to external calibration vendors for quotes and lead times

Coordinate shipments and communication with third-party calibration service providers

Track vendor performance and escalate delays when needed

Communicate with vendors to ensure correct services are performed

Maintain accurate and up-to-date information in METTEAM and Service Central

Enter calibration results, update asset information, and close work orders as required

Monitor system accuracy and report discrepancies

Communicate daily with internal personnel regarding job status, priorities, and special requests

Provide updates to external customers regarding calibration progress, lead time, and shipping status

Coordinates efforts of calibration and repair activities with technicians to properly expedite all products

Manages time effectively to ensure smooth and organized process in RA resolution

Assist with resolving customer issues related to calibration documentation or RMA processing

Supports the objective of 'Total Customer Satisfaction' and functions as a team member in support/assistance of meeting goals of the M&C Division

Qualification

ISO17025 CertificationMETTEAMService CentralSAPCalibration processesCustomer serviceTeam-orientedAttention to detailCommunication skillsOrganizational skills

Required

Ability to lift up to 60 lbs

Ability to stand, walk, and handle instruments for extended periods

Good mechanical dexterity

Ability to be “team-oriented” individual dedicated to customer satisfaction

Ability to work well with group associates and other company personnel

Ability to be well organized, and self-starter

Ability to multitask in a fast-paced environment and manage shifting priorities

Strong attention to detail and ability to maintain accurate records

Ability to communicate well in both oral and written media

Strong customer service mindset and professional demeanor

High school diploma or GED

2 years' experience in the handling and documentation of technical equipment

2 years' experience in a manufacturing environment related to shipping and receiving

1 year of administrative experience, including Microsoft Office

1 year of experience using databases and software systems in a manufacturing environment

Preferred

Technical or associate degree

Knowledge of ISO17025 Certification

Experience with METTEAM and Service Central software system

Experience using SAP

Basic understanding of calibration processes

Company

Yokogawa

Glassdoor3.4

Yokogawa provides advanced solutions in the areas of measurement, control, and information to customers across a broad range of industries, including energy, chemicals, materials, pharmaceuticals, and food.

Founded in 1999

Musashino, Tokyo, JPN

10001+ employees

https://www.yokogawa.com/jp-yfd

H1B Sponsorship

Yokogawa has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2023 (2)