Client Services Specialist II - Festivals & Greenfield - AXS jobs in United States
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AEG · 18 hours ago

Client Services Specialist II - Festivals & Greenfield - AXS

positionScottsdale, AZ
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$21.27/hr - $24/hr
date2+ years exp

AXS is a subsidiary of AEG that connects fans with artists and teams by selling millions of tickets to events each year. They are seeking a Client Services Specialist to manage client relationships and provide exceptional support for ticketing managers at major events nationwide, focusing on event configuration and technical support.

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Responsibilities

Work with client Box Office/Ticketing managers to develop a deep understanding of each client/venue and its unique challenges
Develop expertise on all products/services, remaining current with all new releases
Respond to support and service requests from client/venue
Facilitate the sharing of best practices, offering advice on events and promotion configuration
Track and report on all client interactions to ensure consistent, high-quality service
Troubleshoot and resolves or escalates technical support issues
Assist with event and promotion configuration for full-service clients

Qualification

Live event ticketingEvent programmingMicrosoft OfficeTechnical supportCustomer serviceMulti-taskingCommunication skills

Required

2-4 years of live event ticketing and event programming experience in the music industry
Expertise in Microsoft Office including Word, Excel & Outlook
Proven ability to quickly master new technology
Demonstrated excellent written and verbal communication skills
A commitment to providing excellent service in a fast-paced, high-pressure environment
Ability to successfully handle multiple priorities and complete tasks in a timely manner
Must be flexible about working nights, weekends, and occasional holidays

Benefits

Medical, dental and vision insurance
Paid holidays
Vacation and sick time
Company paid basic life insurance
Voluntary life insurance
Parental leave
401k Plan (with a current employer match of 3%)
Flexible spending and health savings account options
Wellness offerings

Company

AEG

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AEG is one of the leading sports and entertainment presenters in the world. AEG, a wholly owned subsidiary of the Anschutz Company, owns,
dateFounded in 1994
location
Los Angeles, California, USA
people-size10001+ employees
web-link
http://www.aegworldwide.com

Funding

Current Stage
Late Stage

Leadership Team

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Nick Baker
President & Chief Operating Officer, Global Partnerships
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Russell Silvers
President & Chief Operating Officer, Global Partnerships
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Recent News

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2025-11-26
Morningstar.com
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