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Black Knight Security · 1 day ago

Security Operation Center Analyst

Pittsburgh, PA

Full-time

Onsite

Entry Level

$26.50/hr - $26.50/hr

2+ years exp

Black Knight Security is a leading provider of comprehensive security solutions, dedicated to safeguarding our clients' assets and ensuring a secure environment. They are currently seeking a highly skilled and motivated Security Operation Center Analyst to join their dynamic team, focusing on monitoring security systems and responding to incidents.

ConsultingProfessional ServicesSecurity

Responsibilities

Utilize advanced security camera systems to monitor and analyze live feeds for any suspicious activities or potential security threats

Respond promptly to alarms and alerts generated by the security cameras, taking appropriate actions as needed

Coordinate and dispatch Mobile Security Specialists to respond to security incidents or alarms identified through camera monitoring

Communicate effectively with mobile patrol units to ensure timely and appropriate responses to incidents

Initiate video intercom calls from various access points, verifying the identity of individuals and granting access to authorized personnel

Act as the first point of contact for visitors, providing guidance and assistance as required

Conduct detailed reviews of recorded security footage to investigate incidents, identify potential security breaches, and gather evidence

Collaborate with law enforcement and internal teams to provide video evidence for investigations

Prepare accurate and timely incident reports detailing security events, actions taken, and recommendations for improvement

Maintain comprehensive records of security incidents and responses

Qualification

Security camera systemsSecurity protocolsIncident reportingVideo intercom systemsRelevant certificationsMultitaskingCommunication skills

Required

2-years experience in security/computer or technology experience

Proven experience as a Security Operation Center Analyst or in a similar role

Proficiency in operating and troubleshooting security camera systems and related technology

Strong communication and interpersonal skills to effectively coordinate with mobile patrol officers and other team members

Knowledge of security protocols, emergency response procedures, and incident reporting

Ability to multitask and make quick, sound decisions in high-pressure situations

Familiarity with video intercom systems and access control procedures

Bachelor's degree in a related field or equivalent work experience

Preferred

Relevant certifications in security operations and surveillance (e.g., Certified Information Systems Security Professional - CISSP, Security+, etc.) are a plus