Foodbuy USA · 6 days ago
SR. STRATEGIC ACCOUNT ANALYST - REMOTE
United States
Full-time
Remote
Mid, Senior Level
$70K/yr - $80K/yr
3+ years expFoodbuy USA is the industry leader in procurement and supply chain solutions, providing a variety of products and services to help clients run their businesses effectively. The SR. STRATEGIC ACCOUNT ANALYST role involves leveraging analytics to support financial growth and manage strategic members, while also participating in key business analysis and cross-functional activities.
Food & Beverages
Responsibilities
Supports and prepares key business analysis to assist decision making processes
Prepare ad hoc financial analysis and special projects to support continued growth of business
Formulate new methodologies to drive efficiencies in reporting and analysis
Utilize support tools to identify opportunities to increase program participation
Ability to not only interpret data but deliver insights to members in conjunction with the account management team
Facilitate cross-functional activities to help ensure customer satisfaction and program growth
Leverages a good understanding of broader company services and offerings
Participates in internal activities and initiatives designed to improve the customer experience
Works with external customers to resolve moderately complex day-to-day issues and direct them to appropriate resources
Supports customers in addressing moderately complex operational and technical issues and ensuring requests are executed
Applies intermediate problem-solving skills, experience, and judgement to analyze information
Uses communication skills to deliver high quality service to assigned channel customer base
Monitors customer inquiries, resolves non-routine issues and escalates complex issues to the appropriate team member
Qualification
Required
Bachelor's degree or equivalent work experience required
3+ years of experience in account management support or customer success; Distribution and/or Foodservice experience preferred
Effective written & verbal communication skills
Project Management skills / experience
Detail-oriented and analytical problem-solving skills
Knowledge of Microsoft Excel, PowerBI, Word & PowerPoint required
Up to 10% Travel Annually
Preferred
Distribution and/or Foodservice experience preferred
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Company
Foodbuy USA
Foodbuy, LLC is the foodservice industry’s leading procurement services organization focused on lowering purchasing and product costs for both our parent company, Compass Group, as well as for our clients and members.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Scott Sanders
Retired CEO Foodservice & Restaurants - Strategic Advisor
Jason Marriott
Chief Financial Officer
Company data provided by crunchbase