General Motors · 1 day ago
Senior IT Systems Engineer - Badge Management
Warren, Michigan, United States of America
Full-time
Hybrid
Senior Level
5+ years expGeneral Motors is a leading automotive company aiming for a world with Zero Crashes, Zero Emissions and Zero Congestion. They are seeking a Senior IT Systems Engineer with expertise in physical security technologies to lead complex projects and ensure seamless collaboration between IT and business stakeholders.
AutomotiveElectric VehicleInformation ServicesManufacturingTransportation
No H1B
Responsibilities
Serve as the global technical lead for physical security initiatives, overseeing a range of complex technical projects across the enterprise
Lead the triage and resolution of business issues and data challenges, driving remediation efforts with precision
Function as the primary technical liaison between the business community and IT teams, including Engineering, Project Delivery, and Operations, to ensure seamless collaboration
Develop a deep understanding of business processes, industry best practices, and supporting technologies to inform solution design
Champion the deployment of technical best practices, identifying opportunities for improvement and innovation
Maintain working knowledge of supplier systems and GM IT platforms relevant to physical security
Provide technical training, guidance, and mentorship to peers within the physical security domain
Manage IT customer satisfaction by effectively communicating and aligning expectations with deliverables
Collaborate with vendors and IT development teams to ensure projects are delivered in full compliance with technical specifications
Actively contribute to strategic planning processes by helping shape, understand, and prioritize key business outcomes
Participate in all phases of the IT Systems Development Lifecycle, ensuring alignment with business and technical goals
Develop comprehensive system requirements and end-to-end testing strategies and plans to validate solution integrity
Support evolving business needs and drive deliverables to closure with a focus on quality and timeliness
Perform data mining and analysis to uncover insights and support informed decision making
Qualification
Required
5+ years of domain systems engineering experience, including global system maintenance and upgrades
5+ years of technical expertise in enterprise software systems, debugging, and support
Strong understanding of network fundamentals: OSI and TCP/IP modules, IP addressing, subnetting, routing, switching, and DNS
Experience with routers, switches, firewalls, access points, and Virtual Private Network (VPN)
Understanding video surveillance systems and related hardware/software
Bachelor's degree in computer science or equivalent
Strong interpersonal and client-facing skills with the ability to manage expectations and explain technical concepts clearly
Proven ability to integrate and support software solutions across new and existing systems
Proactive in resolving software issues related to code quality, security, and user experience
Skilled in providing technical guidance, mentorship, and training to team members
Ensures compliance with physical security software standards
Solid technical knowledge of Windows, Ubuntu, SQL, PostgreSQL, IIS, Nginx, and general cloud architecture
Ability to interpret and apply API documentation for integration and troubleshooting
Familiarity with the physical security ecosystem is a plus
Collaborative mindset with experience working alongside program managers, analysts, and IT/business teams
Experienced in Agile, Iterative, and Waterfall project methodologies using Jira
Demonstrates and models GM's values and cultural behaviors, fostering a winning team culture
Preferred
Experience supporting Lenel, RightCrowd, or Traka
10+ years of domain systems engineering experience, including global system maintenance and upgrades
7+ years of technical expertise in enterprise software systems, debugging, and support
Proficient in SQL Server and PostgreSQL
Company
General Motors
General Motors is an automotive company that designs, produces, markets, and distributes vehicles and vehicle parts.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$8.51BKey Investors
US Department of Energy
2025-05-05Post Ipo Debt· $2B
2024-10-31Grant· $8M
2024-07-11Grant· $500M
Leadership Team
Mary Barra
Chair and Chief Executive Officer
Tony Cervone
Senior Vice President, Global Communications
Recent News
2026-01-09
2026-01-09
Dallas Morning News
2026-01-07
Company data provided by crunchbase