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Macy's · 1 day ago

Retail Merchandising Support Associate, Somerset Collection - Full Time

2750 West Big Beaver Road, Troy, MI, 48084, US

Full-time

Onsite

New Grad, Entry Level

Macy's is a storied retailer that has been part of America's fabric for over 160 years. They are seeking a Retail Merchandising Support Associate to enhance the in-store experience by executing merchandise strategies and maintaining appealing displays. The role involves collaborating with colleagues to support sales and ensure customer satisfaction.

Consumer GoodsFashionRetail

Responsibilities

Executing merchandise movement and placement strategies

Enhancing the visual appeal of the sales floor

Maintaining well-organized and shoppable displays

Ensuring that pricing and promotional signage is accurate and up to date

Greeting customers with genuine hospitality

Offering assistance to ensure they feel seen, supported, and valued

Supporting visual merchandising by updating mannequins

Resetting floor layouts

Aligning presentation with company directives

Recovering the floor and fitting rooms

Updating signs and pricing

Replenishing merchandise

Supporting any needed merchandise moves

Sharing our Loyalty program benefits

Reorganizing the department

Restocking merchandise

Preparing the space for a successful tomorrow

Qualification

Customer serviceVisual merchandisingPoint-of-sale technologySales goals achievementProduct knowledgeEffective communicationTeam collaboration

Required

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Must be able to understand and communicate effectively with customers, co-workers, and supervisors

Must be able to read and understand employment policies and safety rules/procedures in English

Able to create connection with customers, help the store achieve sales goals, and participate in sales-boosting events

Create a welcoming, friendly environment for customers and colleagues, fostering meaningful conversations and connections

Able to learn about products in the store and be able to give expert guidance to customers based on their wants, features, and choices

Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits

Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience

Work seamlessly with colleagues at all levels and across departments to drive sales and elevate the customer experience

Meeting daily sales goal challenges

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands

Standing for at least two consecutive hours, lifting up to 50lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level

Requires close vision, color vision, depth perception, and focus adjustment

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions