On Location · 19 hours ago
Sr. Venue Technology Manager – East Region
New York, NY
Full-time
Onsite
Mid, Senior Level
4+ years expOn Location is a global leader in premium experiential hospitality, and they are seeking a highly experienced Sr. Venue Technology Manager for the East Region. This role is crucial for managing technology for large-scale events, particularly for the Official Hospitality Program for the 2026 FIFA World Cup, overseeing all activities related to onsite technology management.
Entertainment
Responsibilities
Recruit and manage multiple Venue Technology Managers across a cluster of venues
Work with the Venue Technology Managers in the overall planning, design, delivery, implementation, testing, operation, decommissioning, and reinstatement of all technology services and solutions required at their assigned competition or non-competition venue(s)
Contribute to the detailed venue project planning process for your venue(s), ensuring that the technical and operational spaces, power, network, and equipment required by Technology are incorporated into the planning and execution of the technology needs of our Hospitality Venue Management teams and other FAs
Develop the overall strategy for venue operations technology, incorporating access control, production, audio/visual, and network infrastructure, to deliver a fantastic experience for our guests
Develop effective working relationships with incumbent venue teams and functional areas, general managers, technology managers, and other key venue stakeholders, including FIFA, 3rd-party vendors, and On Location
Collaborate with technology partners & suppliers, other functional areas, and incumbent venue teams to maintain a detailed installation schedule for their assigned venue(s), identifying priorities and ensuring all stakeholders understand them
Participate in technology support shifts within your clusters and other clusters throughout the US, Canada, and Mexico during Load-in, Load-out, and match days
Be the principal owner of all the technology needs for your Venue Cluster before, during, and after match days
Provide regular reports to senior management on the technology status at your venues for the duration of the project
Provide support to other functional areas within your cluster
Performs other duties as assigned
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field
Minimum of 4 years of management experience in on-site/field technology support and project management, preferably in the ticket and hospitality industry with major sporting events
Strong project management skills, with the ability to manage multiple projects simultaneously
Excellent communication skills, with the ability to communicate complex technology concepts to technical and non-technical teams
End-to-end understanding of how an integrated set of technologies delivers a smooth and efficient venue experience for guests and staff
Demonstrated success in delivering complex, mission-critical technology programs and managing operations through 3rd party vendors and large organizations
Sound understanding of IT and/or telecommunications, including Wi-Fi, network cabling, and troubleshooting
Experience in delivering production IT services within a high availability environment for successful delivery of SLA/OLAs
Experience in managing third-party suppliers in a multi-vendor environment
Proficient in desktop and mobile OS systems such as Windows, Mac OS, Android, iOS, and Linux, including MS Office 365
Ability to work in a fast-paced, deadline-driven environment within a high-profile international project
Fluency in both verbal and written English is required; proficiency in Italian is preferred
Experience working in a technology role in previous medium to large-scale events such as World Cups and/or Commonwealth, Euros, and Olympic Games
Preferred
Experience working in the ticketing, travel, or hospitality industry is preferred but not mandatory
Experience in Audio/Visual systems, configuration, and troubleshooting is preferred but not mandatory
Benefits
Health care
Retirement
Vacation and other paid time off
Company
On Location
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture.
501-1000 employees
H1B Sponsorship
On Location has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Jon Lavallee
Chief Financial Officer
Ben Kanter
Vice President, Partnerships
Company data provided by crunchbase