Apply on Employer Site

Taylor Corporation · 23 hours ago

Account Manager

Grove City, OH

Full-time

Onsite

New Grad, Entry Level

$50K/yr - $60K/yr

Taylor Corporation is a dynamic, diversified company with big plans for the future. They are seeking an Account Manager to support the account management team by ensuring smooth operations of transactional accounts, maintaining client satisfaction, and assisting Sr. Account Managers with various duties.

Brand MarketingComputerDigital SignageElectronicsInformation TechnologyManufacturingPersonal BrandingPrintingProfessional ServicesService Industry

Responsibilities

Assist in billing and invoicing processes, ensuring accuracy and timelines in accordance with client agreements & help with resolving discrepancies

Perform daily tasks such as job tracking & job reconciliation

Execute and assist with manual on-site job ticket updates

Generate and provide reports to clients or internal teams as required

Monitor open tickets and assist in ticket management and resolution

Provide client support to AM IIs and AM IIIs as needed

Handle basic file reconciliation, including validating incoming files and monitoring processing to ensure accuracy

Manage inventory by tracking, replenishing, and reporting on stock levels needed for upcoming client projects

Processes pulls, holds, monitors & administer incidents (VINs) and simple change requests according to client needs using internal project management tools

Assist in pricing updates

Ensure SLA & quality metrics are being met for smaller clients

Responsible for daily activities on smaller clients

Ownership of smaller client accounts

Limited client facing communication responsibilities

Other responsibilities as assigned

Qualification

Analytical skillsEffective communicationProblem-solvingInterpersonal skillsTeam collaboration

Required

Effective communication skills with the ability to convey information in emails, project collaboration tools, reports & meetings

Utilizing analytical and critical thinking skills, combined with problem-solving expertise, to identify inconsistencies and contribute to effective solutions

Good Interpersonal skills with the ability to coordinate efforts within the team as well as other internal departments with a drive for learning and exploration

Proven ability to perform efficiently under tight deadlines without compromising quality or standards