DriveUp&Go Lead jobs in United States
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Safeway · 6 days ago

DriveUp&Go Lead

Safeway is a grocery store chain that prioritizes customer service and operational efficiency. The DriveUp&Go Lead is responsible for managing the Grocery Home Shopping Department, ensuring excellent customer service, supervising Personal Shoppers, and meeting sales and profit objectives.

E-CommerceFood and BeverageGroceryHealth CareInternetRetailShopping
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H1B Sponsor Likelynote

Responsibilities

Provide customer service as currently defined by the employer within the scope of the position and within company policy
Operate hand held computer/scanning unit to check in item from the order, ensuring the merchandise matches the order
Ability to identify and locate items in a proficient manner within the three categories of the store (ambient, chilled, and frozen)
Monitor the processing of all customers orders to ensure customers receive all products that have been ordered/charged for
Monitor/review the picking of orders to ensure time commitments are met
Bag grocery items and place into bins
Push filled cart (12 items per bin or lesser larger items 6 bins per cart) to the back room area to be staged on to hand trucks
Push loaded hand truck to the delivery truck
Load filled bins onto delivery truck. Ensure correct loading of truck
Train, schedule and supervise Personal Shoppers
Ensure all daily/weekly routines are adhered to to demonstrate due diligence with regard to legal compliance
Maintain cleanliness of store and back room area
Other duties as assigned

Qualification

Customer service skillsLeadership skillsTraining teamsCommunication skillsSafeway

Required

Ability to follow company customer service procedures
Demonstrated prior customer service skills or related experience
Ability to interact with customers and co-workers
Ability to train teams of people
Demonstrate strong communication and leadership skills
Knowledge of Safeway is highly desirable

Benefits

Medical
Dental
Vision
Disability
Life insurance
Sick pay (accrued based on hours worked)
PTO/Vacation pay (accrued based on hours worked)
Paid holidays (9 days annually)
Bereavement pay
Retirement benefits (pension and/or 401k eligibility)

Company

Shop online for groceries, find out about our grocery stores, get health and nutritional information, and find all recipes and meals ideas.

H1B Sponsorship

Safeway has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (247)
2024 (194)
2023 (162)
2022 (282)
2021 (143)
2020 (82)

Funding

Current Stage
Public Company
Total Funding
unknown
2014-01-30Acquired
1990-05-04IPO

Leadership Team

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Randy N Anderson
Division CFO / VP Finance / Head of Finance - Safeway Northern California Division
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Delicia Prater
CORPORATE HUMAN RESOURCES COORDINATOR
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Company data provided by crunchbase