Cresta · 1 day ago
Partner Sales Manager, Five9
United States
Full-time
Remote
Senior Level
5+ years expCresta is on a mission to enhance customer conversations through its innovative AI-driven platform. The Partner Sales Manager will be responsible for scaling and operationalizing the strategic partnership with Five9, focusing on driving revenue and customer success outcomes through collaboration with sales and engineering teams.
Artificial Intelligence (AI)Intelligent SystemsMachine LearningNatural Language ProcessingTelecommunications
Responsibilities
Own the execution and growth of the Five9 partnership in the US and Canada, with full focus on a single strategic alliance
Act as the primary point of contact for Five9 alliance counterparts, maintaining strong working relationships across sales, alliances, and technical teams
Execute against the joint partnership strategy, ensuring alignment with Cresta’s North America go-to-market priorities
Collaborate closely with the Director of Global Technology Partnerships and serve as a local execution arm of the global technology partner strategy
Work closely with Cresta and Five9 broader North America field teams to source, qualify, and advance joint opportunities
Support co-selling motions by aligning account plans, facilitating introductions, and coordinating joint deal activity
Apply sales discipline to partner opportunities, including pipeline management, forecasting support, and deal progression
Track and manage partner pipeline, ensuring clear ownership and next steps
Track key partnership KPIs including pipeline, bookings, win rates, and engagement metrics
Provide regular updates to partnerships and sales leadership on progress, risks, and opportunities within the Five9 alliance
Identify friction points in joint execution and proactively work cross-functionally to resolve them
Qualification
Required
5–8 years of experience in partner management, alliances, sales, or business development within enterprise software, SaaS, or contact center technology
Strong preference for candidates with existing Five9 relationships, particularly within sales, alliances, or partner organizations
Sales background strongly preferred, including experience carrying or supporting a quota and working active enterprise deals
Demonstrated experience selling with or through partners in a co-sell or alliance-led motion
Familiarity with contact center ecosystems and platforms; Five9 experience is a significant plus
Strong communication skills, with the ability to engage effectively with partner stakeholders and internal sales teams
Proven ability to manage multiple opportunities while maintaining strong attention to detail and follow-through
Strong collaboration and influencing skills, able to drive outcomes without formal authority
Results-oriented mindset with the ability to measure progress, identify gaps, and take corrective action
Benefits
Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Flexible PTO to take the time you need, when you need it
Paid parental leave for all new parents welcoming a new child
Retirement savings plan to help you plan for the future
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
In-office meal program and commuter benefits provided for onsite employees
Company
Cresta
Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$276MKey Investors
Tiger Global ManagementSequoia CapitalGreylock
2024-11-19Series D· $125M
2022-03-17Series C· $80M
2021-03-31Series B· $50M
Leadership Team
Ping Wu
CEO
Tim Shi
Co-Founder, Board Member
Recent News
Greylock
2025-12-02
Company data provided by crunchbase