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Corps Solutions · 1 day ago

Senior Field Service Representative (SFSR) - Marine Corps Tactical Instrumentation Systems (MCTIS)

Quantico, VA

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Corps Solutions is focused on providing technical and personnel support for Marine Corps Tactical Instrumentation Systems (MCTIS). The Senior Field Service Representative is responsible for overseeing operations, mentoring Field Service Representatives, and ensuring the effective execution of MCTIS-related training and logistical support.

ConsultingInformation Technology

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Reports to the Site Lead on operational and personnel support for MCTIS at assigned fielded locations and during Satellite Incidental Training Site activities

Provides operational and personnel oversight for MCTIS in support of the warehouse across assigned training locations

Supervises, mentors, and evaluates FSRs, ensuring consistent execution of MCTIS operations, maintenance, and data collection in accordance with contract requirement and approved Standard Operating Procedures (SOPs)

Plans, prepares, configures, and stages MCTIS equipment prior to each training exercise in accordance with the approved support plan

Coordinates and oversees the issue, emplacement, accountability, recovery, and transportation of MCTIS equipment, ensuring proper integration with training unit organic systems

Delivers formal instruction and hands-on training to training units and FSR personnel on MCTIS equipment familiarity, functionality, and employment, both in garrison and in field environments

Assists with the erection, operation, maintenance, and troubleshooting of MCTIS communication and network systems

Leads and manages FSR Contact Teams during training execution to provide responsive field support, including:

In-field equipment instruction and refresher training

Troubleshooting, repair, and exchange of MCTIS equipment

Battery resupply and sustainment operations

Equipment emplacement, maintenance, and recovery within training areas

Performs and oversees authorized levels of preventive and corrective maintenance on MCTIS equipment, ensuring serviceability and operational readiness and uninterrupted training support

Ensures all system faults, incidents, maintenance actions, and operational issues are accurately documented in accordance with contract and program requirements

Monitors stock levels and assist with serialized equipment accountability, inventory control, and resupply coordination

Oversee FSR certification and sustainment training, validate proficiency, and administers Performance Evaluation Checklists (PECLs) as required

Provides input to Site Lead and program leadership for performance assessments, personnel development, and readiness evaluations of assigned FSRs

Coordinates with leadership to support training schedules, resolve technical or operational issues, and maintain situational awareness during training events

Supports transition, phase-in, system upgrades, and fielding activities through training support, knowledge transfer, and validation of operational readiness

Performs other related duties incidental to the work described and consistent with the scope of the position

Qualification

MCTIS system integrationField Service Representative trainingTroubleshootingMaintenanceCommercial Driver’s LicenseForklift certificationProfessional communicationAnalytical skillsOrganizational skillsInterpersonal skills

Required

Attended Professional Military Education appropriate to rank at time of separation or retirement from the uniformed service

Ideal candidate is a former Marine with recent training experience

Initiative based personality

Must be able to work with limited supervision

Strong foundation in professional communication

Strong analytical and problem-solving skills

Excellent organizational, planning, and prioritization skills

Excellent interpersonal skills

Some work in a climate-controlled facility

Must be able to work a flexible schedule, to include some holidays and weekends

Prolonged outdoor exposure to the elements

Routine heavy lifting (50 lbs. maximum)

Daily driving in the training areas with poor driving conditions due to rugged terrain, weather, and debris

May require 15%-20% travel

Some training overseas may occur which requires a valid U.S. Passport

Daily travel at home site location and occasionally travel off-site in accordance with contract requirements

Company credit card use and compliance with Company policy are mandatory

Qualification as an authorized company driver is required

All authorized company drivers must have a valid driver's license, current automobile insurance, and a driving record that is acceptable to the company's auto insurance provider

Must submit to and receive a favorable Tier-1 Investigation adjudication.(DBID Access)

Preferred

10+ years of experience with Fleet Marine Force operational experience preferred

Experience or expertise in warehousing operations, embarking operations, heavy equipment or motor transport operations, and / or field communications preferred

Commercial Driver's License (CDL) and forklift certification are highly desirable