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Turner & Townsend · 1 day ago

Corporate Learning & Development Manager

Houston, TX

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. As a Corporate Learning & Development Manager, you will oversee the development, implementation, and administration of Learning and Development programs for North America, ensuring alignment with business goals and enhancing employee capabilities.

Commercial Real EstateConstructionReal Estate Investment

Responsibilities

Create, deliver and present learning strategies and programs that align to business priorities

Guide the continuous improvement of a comprehensive training strategy ensuring strategic alignment of training and development with business goals

Establish procedures to ensure coordination and delivery of the learning curriculum

Develop organizational communications to ensure employees have knowledge of training and development of events and resources

Review follow-up study data for all completed training. Evaluate and measure results and prepare an executive summary

Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes

Create/maintain a budget for new and existing learning programs

Maintain a needs assessment for skill building and create programs to support capability building in the organization

Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees

Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed

SOX control responsibilities may be part of this role, which are to be adhered to where applicable

Qualification

TrainingDevelopmentE-learning toolsMicrosoft OfficeLeadership skillsCoachingAnalytical skillsOrganizational skillsCommunication skillsMentoring

Required

Bachelor's Degree preferred with 5+ years of relevant experience. In lieu of a degree, a combination of experience and education will be considered

Experience in the areas of training and development, design and implementation, presentation of technical information, coaching, mentoring, measuring, analytics and reporting, appraising, and rewarding performance is required

Familiar with e-learning tools and platforms

Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems

Leadership skills to motivate the team to achieve broad operational targets with impacts on their own job discipline, multiple job disciplines, and departments

In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc

Excellent organizational and communication skills

An inquisitive mindset