Trinil Oy · 1 week ago
Affordable Admin/Customer Service Associate - Los Angeles (Full-time)
Los Angeles,CA,US
Full-time
Onsite
New Grad, Entry Level
$23/hr - $24/hrTrinil Oy is a property management company focusing on affordable housing, and they are seeking an Admin / Customer Service Associate to support operations at a 300-unit affordable housing community in Downtown LA. This role requires strong communication skills and the ability to provide compassionate support to residents, many of whom may be part of vulnerable populations.
Information Technology & Services
Responsibilities
Provide daily customer service and administrative support for residents and staff
Support de-escalation efforts and collaborate with service providers
Maintain accurate documentation and assist with property operations
Uphold safety, confidentiality, and professional boundaries
Use essential systems and applications (Outlook, Teams, Yardi, Maintenance IQ, MyQ, SharePoint, etc.)
Qualification
Required
Experience working with individuals in DTLA mental health environments using compassion, patience, and trauma-informed approaches
Strong communication and customer-service skills
Ability to remain patient, empathetic, and professional
Willingness to learn trauma-informed care and de-escalation practices
Bilingual: Spanish required for daily communication
Reliable, organized, and able to work independently
Benefits
Medical, Dental, Vision
401(k) with Company Match
Life Insurance Plan
Pet Insurance Discount
Bereavement Leave
Paid Training & Clear Growth Path
Company
Trinil Oy
Founded in 2007FI
0-1 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase