SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 5 months ago
Job File Coordinator/Admin Assistant
Safety Harbor, FL 34695
Full-time
Onsite
Entry Level
$18/hr - $20/hr
2+ years expSERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is seeking a new Job File Coordinator to help make a difference in people's lives during difficult situations. In this role, you will be responsible for coordinating job files, preparing estimates, and ensuring client requirements are met while providing superior service.
Consumer Services
Responsibilities
Complete internal job file quality reviews
Prepare estimates and billing invoices
Coordinate crew and job scheduling
Monitor job file status
Monitor and ensure client requirements are followed
Review and validate initial field documentation
Create preliminary estimate
Daily job file coordination
Maintain internal and external communications
Prepare job file reports
Complete and review job file documentation for final upload and the audit process
Complete job file audit process
Perform job close-out
Assist with incoming phone calls
Assist other departments, as needed
Qualification
Required
2+ year(s) of administrative or office-related experience
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Polite, confident, and excellent customer service skills, including listening and questioning skills
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self-motivated and goal-oriented
Ability to multi-task
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to successfully complete a background check subject to applicable law
Preferred
Experience with writing estimates, job file processes, and quality assurance a plus
Experience in service industry environment a plus
Experience in Quickbooks online
Ability to learn new software, including Xactimate® and proprietary software
Minimum of HSD/GED preferred
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase