PATENAUDE & FELIX, APC ยท 16 hours ago
Helpdesk Support
9619 Chesapeake Drive, San Diego, CA 92123, USA
Full-time
Onsite
Mid Level
$24/hr - $25/hr
3+ years expPATENAUDE & FELIX, APC is seeking a Helpdesk Support professional responsible for the effective provisioning, installation/configuration, and maintenance of systems hardware and software. The role involves supporting end users, performing hardware and software installations, and resolving technical issues in a timely manner.
Law EnforcementLegal
Responsibilities
Supporting end users both over the phone and in person
PC maintenance & asset tracking
Log bugs and enhancement requests
Perform hardware and software installations, configurations and updates as needed
Resolve technical issues in a timely manner using available resources within the company
Qualification
Required
Excellent customer service skills
Strong troubleshooting and critical thinking skills
Previous working experience in IT support for at least 3 years
In depth knowledge of Windows 10, Microsoft Office, Exchange/Outlook
A+ certification is required
Ability to lift 40lbs, and carry 25lbs in short distances
Company
PATENAUDE & FELIX, APC
PATENAUDE & FELIX, APC is a law practice company based out of 9619 Chesapeake Drive. Suite 300, San Diego, California, United States.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase