ada CX · 1 day ago
Presales Consultant
Canada, KY
Full-time
Hybrid
Mid Level
3+ years expAda is an AI customer service company whose mission is to make customer service extraordinary for everyone. They are seeking dynamic and results-driven Presales Consultants to help innovative companies harness the power of AI and automation by designing impactful solutions that address unique client challenges.
Artificial Intelligence (AI)ChatbotIntelligent SystemsMachine LearningSaaSSoftware
Responsibilities
Develop a deep understanding of client goals, industry challenges, lead strategic discovery sessions to identify client pain points and position our offerings as the optimal choice
Deliver persuasive, value-driven presentations and demonstrations that showcase our competitive edge, particularly in AI-driven solutions
Leverage expertise in AI, LLMs, and generative models to create innovative, automation-first strategies
Educate clients on the transformative potential of AI technologies, aligning solutions to their business objectives
Adapt to changing client needs and market conditions, maintaining a proactive and solution-oriented mindset
Partner with cross-functional teams, including Product and Engineering, to ensure client feedback drives continuous innovation
Support the Sales team in navigating complex sales cycles, providing technical expertise and strategic guidance
Support revenue goals by driving technical alignment and showcasing the unique value of our solutions
Act as a trusted advisor, guiding clients to achieve success through our platform
Qualification
Required
3-5 years of experience in presales, solutions consulting, or presales engineering
Proven track record of winning deals by effectively communicating value and differentiation
Strong understanding of AI technologies, including LLMs and generative models, and their business applications
Technical proficiency with APIs, SaaS platforms (e.g., Salesforce, Shopify, Zendesk, Hubspot), and integration methodologies
Flexible and resilient, able to adapt to shifting priorities and deliver results under pressure
Exceptional communication, storytelling, and relationship-building skills
Collaborative team player with a passion for learning and innovation
Benefits
Unlimited Vacation: Recharge when you need to.
Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance.
Wellness Account: Empowering you to invest in your overall well-being and lifestyle.
Employee & Family Assistance Plan: Resources to support you and your loved ones.
Flexible Work Schedule: Balance your work and personal life.
Remote-First, In-Person Friendly: Options to work from home or at our local hub.
Learning & Development Budget: Invest in your long-term growth goals and skills.
Work from Home Budget: Equipping you with the tools and support for a seamless remote work experience.
Access to Cutting-Edge AI Tools: Work with the best AI tech stack in the industry.
Hands-On with LLMs: Enhance your expertise in leveraging large language models.
A Thriving Industry: Join the forefront of innovation in AI, shaping the future of technology.
Company
ada CX
Ada is an AI customer service company making service extraordinary for everyone.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$192.37MKey Investors
FedDevSpark CapitalAccel
2025-03-04Grant· $1.75M
2021-05-07Series C· $130M
2020-03-19Series B· $44M
Leadership Team
Mike Murchison
Co-Founder & CEO
David Hariri
Co-Founder, Designer, Developer
Recent News
Business News Americas
2025-11-01
Prolific North
2025-10-21
Company data provided by crunchbase