Instacart · 1 day ago
Software Engineering Manager, Enterprise Platform
Instacart is transforming the grocery industry by providing essential services that enhance customer access to food and household goods. As an Engineering Manager for the Enterprise Platform team, you will lead a team of software engineers to develop high-performance APIs and tools that support Instacart’s Fulfillment-as-a-Service offering, driving technical strategy and cross-organizational collaboration.
Delivery ServiceE-CommerceGroceryShopping
Responsibilities
Own and articulate the technical strategy and multi‑quarter roadmap for Enterprise Platform APIs, tools, and data models, aligning outcomes with enterprise objectives and retailer needs
Lead, mentor, and grow a high‑performing team of 10+ software engineers; hire exceptional talent, provide coaching and feedback, and foster an inclusive, high‑trust, high‑ownership culture
Design and deliver high‑scale, low‑latency APIs and distributed services (REST/gRPC); define clear API contracts, versioning policies, and robust schema management
Partner cross‑functionally with Product, Business Development, Professional Services, Data Science, and peer engineering teams to prioritize impact, land cross‑org initiatives, and drive platform adoption across stakeholders
Oversee production services end‑to‑end; establish engineering best practices and SLOs/SLAs, guide on‑call operations, lead incident response and postmortems, and raise the bar on reliability and operational excellence
Elevate developer velocity and product quality through great tooling, CI/CD, observability, and pragmatic use of AI to automate toil and accelerate delivery
Qualification
Required
8+ years of professional software engineering experience, including 2+ years managing teams of 10+ software engineers
Proven track record leading backend/platform teams that build and operate high‑scale, low‑latency APIs and distributed services
Hands‑on experience with service‑oriented architectures, API design (REST and/or gRPC), data modeling, and schema/version management
Proficiency in at least one modern programming language (e.g., Go, Java, or Python) and experience building services on a major cloud provider (e.g., AWS or GCP)
Experience running always‑on services: defining SLOs/SLAs, participating in on‑call rotations, leading incident response, and driving postmortem improvements
Demonstrated ability to define and deliver a technical roadmap, align stakeholders, and ship cross‑functional projects end‑to‑end
Experience hiring, coaching, and performance managing engineers; commitment to building an inclusive, collaborative team environment
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
Preferred
Expertise with observability and reliability tooling, plus resiliency/chaos testing
Success driving platform adoption across multiple stakeholder teams, balancing long‑term platform investments with near‑term product needs
Domain experience in e‑commerce, marketplaces, or enterprise platforms
Experience improving developer velocity using AI technologies
Advanced degree in a relevant field
Benefits
Eligible for a new hire equity grant
Annual refresh grants
Company
Instacart
Instacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers.
H1B Sponsorship
Instacart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (156)
2024 (173)
2023 (111)
2022 (159)
2021 (170)
2020 (59)
Funding
Current Stage
Public CompanyTotal Funding
$2.92BKey Investors
T. Rowe PriceTiger Global ManagementD1 Capital Partners
2023-09-19IPO
2021-11-01Private Equity· $232M
2021-09-05Secondary Market
Recent News
2026-01-07
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2026-01-06
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