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Oak View Group · 1 day ago

Customer Service Representative | Part-Time | Centene Community Ice Center

US-MO-Maryland Heights

Full-time, Part-time

Onsite

New Grad, Entry Level

$15/hr - $15/hr

Oak View Group is the global leader in venue development and management for the live event industry. The Customer Service Representative is responsible for greeting guests, answering inquiries, managing deliveries, and providing support for the administration office and facility operations.

Sports

Responsibilities

Provides information about the Centene Community Ice Center/St Louis Music Park programming, events, and concerts to walk up customers and callers

Responds to inquiries regarding services, facilities, programs and events

Deals directly with the public in person and over the phone giving out general information, answering questions, explaining procedures and gathering facts and pertinent information regarding problems and complaints

Operates computerized public information and reservation systems in an efficient and accurate manner

Responds to customer inquiries via telephone, in person and/or in writing as required

Performs a variety of office clerical support activities

Keeps supervisor and other appropriate staff informed of problems or other matters

Interpret and enforce ice arena rules for customers

Collect fees and record in software