Golf Management Associate jobs in United States
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Erin Hills Golf Course · 1 week ago

Golf Management Associate

positionHartford Town, WI
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Erin Hills Golf Course is a premier golf destination in the Midwest, offering exceptional golf and dining experiences. The Golf Management Associate will manage tee time reservations, support daily golf operations, and ensure a welcoming experience for guests.

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Culture & Values

Responsibilities

Greet golfers upon arrival and provide a welcoming experience
Assist with golf practice facility maintenance and all other bag drop functions
Coordinate guest arrival on property with luggage, valet cars, and communicate pertinent instructions to guests upon arrival
Coordinate luggage to guest rooms and assist with removing luggage from guest rooms for departure
Assist with daily cleaning and upkeep of locker room
Assist guests with issues and complaints, with empathy and a focus on guest satisfaction. Use supervisor support when necessary
Answer phone calls and assist guests with tee time reservations, pricing, and general course information
Manage and maximize the tee sheets using the course reservation system
Sell, process, and confirm room reservations using selling techniques and strategies
Provide clear information on room types, rates, packages, availability, and hotel amenities
Verify guest details, payment information, and special requests
Communicate guest needs and preferences to all other departments on property
Maintain knowledge of current course events, activities, and hours of operation as well as dining options currently available

Qualification

Golf course experienceGolf reservation systemsBasic computer skillsCustomer service skillsLift 50 lbsWork outdoorsCommunication skillsTeam-oriented

Required

Reliable, punctual, and team-oriented
Strong customer service and communication skills
Ability to work outdoors in varying weather conditions
Ability to lift up to 50 lbs and perform physical tasks
The ability to stand up to 8 hours a day
The ability to work productively at a desk/computer for 8 hours a day

Preferred

Prior experience in the golf course or club industry
Basic computer skills; experience with golf reservation or POS systems

Company

Erin Hills Golf Course

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Erin Hills Golf Course is a recreational facilities company that offers golf shop and lodging services.
dateFounded in 2006
location
Hartford, Wisconsin, USA
people-size51-200 employees
web-link
http://erinhills.com

Funding

Current Stage
Growth Stage

Recent News

PR Newswire
GOATT Golf Club Hosts Inaugural Two-Day Event at Erin Hills & The Legend at Merril Hills
2025-11-08
Seattle TechFlash
Aurora provides first aid on golf’s biggest stage at Erin Hills
2025-05-29
EIN Presswire
Erin Hills Golf Course Works With V. Marchese to Meet Food Demands Most Restaurants Don’t Face
2025-02-20
Company data provided by crunchbase