Computer St. Louis · 2 days ago
Network Engineer II-III
Fenton, MO
Full-time
Onsite
Mid, Senior Level
$55K/yr - $90K/yr
4+ years expComputer St. Louis is seeking a Senior Network Engineer with strong technical skills in networking technologies and excellent communication abilities. The role involves managing client networks, troubleshooting various systems, and ensuring the establishment of secure and efficient network solutions to meet customer needs.
Information ServicesInformation TechnologyNetwork SecuritySoftware
Responsibilities
Installation, configuration and troubleshooting
Configure file, print and remote access services
Basic administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup
Installation, configuration and troubleshooting of clients, including remote clients
Extreme administration of enterprise e-mail application, including add/remove users and group, configure folder permissions if applicable, forward mail to other accounts, and add aliases, replication and Clustering
Troubleshooting and configuration
Configuration of standard POP, SMTP & Exchange clients including Outlook
Installation, configuration, troubleshooting and customization of MS Office Suite applications per customer’s preferences
Solid understanding of and ability to install, configure and test workstation hardware including video cards, NICs, sound cards, hard drives, and PDAs
Working Knowledge of SQL Clustering
Working Knowledge of Enterprise Backup Systems
Working Knowledge of High Availability load balancing solutions
Working Knowledge of Hyper-V and VMware
Working Knowledge of Exchange Clustering
Working Knowledge of SAN architecture
Working Knowledge / Certification in Citrix Technologies
Solid understanding of and ability to configure TCP/IP subnetting and troubleshooting Internet connectivity
Experience with and understanding of routers and firewalls
Experience and understanding of Terminal Services & Citrix
Understanding of relationship between switches, hubs, patch panels and connecting nodes to a network
Understanding of DNS services
Understanding of High Availability / Load Balancing solutions
DAILY time entry accounting for at least 9 hours in the form of Resolution Notes in Service Tickets
Monthly billing should be at least 75% or more of a typical month of about 170 hours available
Regular and timely completion of Minimum Documentation Standards for each client
On-going self-training to preserve professional viability is a must
The ability to regularly score 10’s on the Quality Assurance survey
Execution and conclusion of projects on-time and/or successful management of client expectations when targets cannot be met
Good communication with Account Managers and Team Leader with regards to events and changes transpiring at client sites
Ability to communicate with client at all levels from IT personnel to CxO’s and to understand business issues in context of IT issues
Takes ownership of tasks and follows through to ensure complete resolution
Takes a personal interest in, and responsibility for, quality of work they perform or are associated with
Ability to pay close attention to detail while performing technically detailed tasks
Ability to deal effectively with stressful situations
Ability and willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
Ability to provide accurate time estimates for how long a task will take
Understands that the success of individuals is measured by the success of their teams
Ability to quickly learn new technologies through the use of self-study materials and intuition
Enjoys helping people to the extent that no problem is considered mundane, no matter how simple the solution (i.e. — Susie can’t print)
Enjoys sharing information, supporting others, and working on a team to achieve team goals
Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
Qualification
Required
At least 5 years of hard core in the trenches experience
Excellent problem-solving skills
Thorough knowledge of network administration and architecture
Strong communication skills
Ability to manage client expectations
Installation, configuration and troubleshooting of Server Operating Systems
Configure file, print and remote access services
Basic administration including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup
Installation, configuration and troubleshooting of Exchange Server clients, including remote clients
Extreme administration of enterprise e-mail application including add/remove users and groups, configure folder permissions, forward mail to other accounts, and add aliases, replication and Clustering
Troubleshooting and configuration of Windows Workstation
Configuration of standard POP, SMTP & Exchange clients including Outlook
Installation, configuration, troubleshooting and customization of MS Office Suite applications
Solid understanding of and ability to install, configure and test workstation hardware
Working Knowledge of SQL Clustering
Working Knowledge of Enterprise Backup Systems
Working Knowledge of High Availability load balancing solutions
Working Knowledge of Hyper-V and VMware
Working Knowledge of Exchange Clustering
Working Knowledge of SAN architecture
Working Knowledge / Certification in Citrix Technologies
DAILY time entry accounting for at least 9 hours in the form of Resolution Notes in Service Tickets
Monthly billing should be at least 75% or more of a typical month of about 170 hours available
Regular and timely completion of Minimum Documentation Standards for each client
On-going self-training to preserve professional viability
Ability to regularly score 10's on the Quality Assurance survey
Execution and conclusion of projects on-time and/or successful management of client expectations when targets cannot be met
Good communication with Account Managers and Team Leader
Ability to communicate with client at all levels from IT personnel to CxO's
Takes ownership of tasks and follows through to ensure complete resolution
Takes a personal interest in, and responsibility for, quality of work
Ability to pay close attention to detail while performing technically detailed tasks
Ability to deal effectively with stressful situations
Ability and willingness to recognize when it is necessary to ask for technical expertise from others
Ability to provide accurate time estimates for how long a task will take
Understands that the success of individuals is measured by the success of their teams
Ability to quickly learn new technologies through the use of self-study materials and intuition
Enjoys helping people to the extent that no problem is considered mundane
Enjoys sharing information, supporting others, and working on a team to achieve team goals
Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
Working Knowledge of Non Cisco Firewall Technologies – SonicWALL, Linksys, NetGear
Working Knowledge of Microsoft SQL Server
Working Knowledge of Wireless Technologies
BSc/BA in Computer Science, Engineering or a related field
Engineer with minimum four years' experience
Minimum 4 years' experience – Active Directory Support, Microsoft Windows and Windows Server Support
Microsoft Exchange Support
Minimum 4 years' experience – Cisco Switching/VLAN/Routing/Firewalling Support
Minimum 4 years' experience – Server Hardware Technologies (CPU/RAID/SCSI) Support
Minimum 4 years' experience – Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support
Have multiple certifications, high skill level
Preferred
Certifications: MCSA/MCITP, VCP, Project+, Network+
Benefits
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Company
Computer St. Louis
Computer St. Louis is an IT solutions company. It offers products and services including Cloud Computing, IT Solutions, Managed IT Services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Seth Russell
CEO/President
Company data provided by crunchbase