Checkr, Inc. · 2 days ago
Operations Specialist
Nashville, Tennessee, United States
Full-time
Hybrid
Entry Level
$16.83/hr - $21.16/hr
1+ years expCheckr is a data platform company focused on building safe and fair decision-making processes. The Operations Outreach Specialist will manage manual verification requests, ensuring accurate and timely delivery of employment and income verifications while engaging with employers and payroll providers.
Artificial Intelligence (AI)Developer APIsHuman ResourcesLegal TechMachine Learning
Responsibilities
Own the end-to-end manual outreach process to fulfill employment and income verifications, ensuring fast and accurate product delivery
Make outbound phone calls and send written communication to HR and payroll contacts to gather required information in a timely manner
Conduct discovery and validation work to identify accurate employer contacts, ensuring data integrity and preventing fraudulent or incomplete verifications
Manage a high volume of outreach activity with new claims and follow ups daily while maintaining top-tier accuracy and documentation
Navigate internal systems and workflows to complete and submit verifications within defined SLAs
Collaborate cross-functionally with Customer Support, Quality, and other teams to escalate complex issues and contribute to process improvement
Qualification
Required
1+ year of experience in outreach, contact center, sales, fulfillment, or other customer-facing roles; startup or high-growth environments preferred
Exceptional verbal and written communication skills, with a proven ability to persuade and problem-solve via phone and email
Strong time management and organizational skills with an ability to juggle multiple priorities in a fast-paced environment
Self-starter mindset with a drive to hit productivity and fulfillment goals
Deep sense of ownership over customer and revenue-impacting work, and a commitment to data security, confidentiality, and compliance in every interaction
Preferred
startup or high-growth environments preferred
Benefits
Learning and development allowance
Competitive cash and equity compensation and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend
Lunch four times a week
A commuter stipend
An abundance of snacks and beverages
A relocation stipend may be available for those willing to relocate to a Checkr hub location.
Company
Checkr, Inc.
Checkr is the data platform that powers safe and fair decisions.
501-1000 employees
H1B Sponsorship
Checkr, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (17)
2023 (19)
2022 (24)
2021 (14)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$740.1MKey Investors
Durable Capital PartnersT. Rowe PriceY Combinator
2025-05-16Undisclosed· $61.1M
2022-04-14Series E· $120M
2022-01-18Secondary Market
Leadership Team
Daniel Yanisse
Co-founder & CEO
Jonathan Perichon
Co-founder
Recent News
2025-11-27
HousingWire.com
2025-10-25
Orange County Business Journal
2025-10-25
Company data provided by crunchbase