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SugarCRM · 23 hours ago

Senior User Experience Designer

Denver Metropolitan Area

Full-time

Hybrid

Senior Level

$118K/yr - $148K/yr

5+ years exp

SugarCRM is a company focused on providing adaptable customer relationship management software. They are seeking a Senior UX Designer to lead the design of application experiences, ensuring alignment with business objectives and user needs while managing multiple projects simultaneously.

Cloud ComputingCommunitiesConsultingCRMEnterprise SoftwareLead ManagementProduct ManagementSoftwareTraining

Work & Life Balance

Hiring Manager

Elise Smith

Responsibilities

Lead the end-to-end design of multiple features or product areas simultaneously, ensuring quality and progress across each stream

Collaborate with Product Managers and Engineers to define problem statements, shape requirements, and frame the scope of UX work

Translate product and user goals into user flows, wireframes, prototypes, and detailed UI designs that scale across complex applications

Drive stakeholder alignment through clear communication, documentation, and cross-functional collaboration

Apply and extend the design system to craft interfaces that are not only consistent and scalable, but also highly usable and visually compelling

Conduct usability testing, gather feedback, and iterate designs based on data and insights

Support and elevate team maturity by mentoring junior designers, sharing best practices, and modeling design excellence

Qualification

UX DesignVisual DesignFigmaInteraction DesignUsability TestingAccessibility StandardsCommunication SkillsCollaboration SkillsMentoring

Required

5+ years of experience designing web-based application UIs (SaaS/B2B) for enterprise applications, CRM, or tools with complex workflows and data states, with a strong portfolio of shipped products

Proven ability to manage and prioritize multiple initiatives in parallel while maintaining high-quality outputs

Expertise in visual design, with the ability to produce interfaces that are elegant, accessible, and aligned with platform and brand standards

Mastery of Figma, including component creation, prototyping, and system-level design

Deep understanding of interaction design, UX patterns, and data-driven workflows in complex applications

Familiarity with accessibility standards (WCAG) and inclusive design practices

Strong communication and collaboration skills across functions and disciplines

Preferred

Bachelor's or Master's degree in UX Design, HCI, or a related field

Portfolio demonstrating leadership on multiple projects, strong visual and interaction design, and measurable impact on product success

Familiarity with modern product development workflows and agile design delivery

Experience designing BI/reporting and analytics solutions, including dashboards, data visualization, and drill-down workflows

Experience designing marketing automation solutions, including campaign management, segmentation, and behavioral triggers

Ability to connect design decisions to product and business KPIs (e.g., adoption, retention, efficiency)

Comfort with analytics tools (e.g., Amplitude, Mixpanel, Pendo) to inform design strategy and evaluation

Experience designing AI-enabled applications, including predictive workflows, generative features, or intelligent assistants

Fluent in using AI tools to enhance design workflows, such as for ideation, prototyping, user research analysis, or content generation

Benefits

Excellent healthcare package for you and your family

Savings and Investment – 401(k) match

Unlimited Paid Time Off

Paid Parental Leave

Online Legal Services (Rocket Lawyer)

Financial Planning Services (Origin)

Discounted Pet Insurance (Embrace Pet Insurance)

Corporate Benefit Program (Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public

Health and Wellness Reimbursement Program

Travel Discounts

Educational Resources - Career & Personal Development Program

Employee Referral Bonus Program

We are a merit-based company - many opportunities to learn, excel and grow your career!