JMD Technologies Inc. ยท 21 hours ago
Mainframe Tester
JMD Technologies Inc. is seeking a seasoned Mainframe Testing Support Analyst to provide end-to-end testing support across backend systems. The ideal candidate will have strong technical expertise in mainframe environments and a proactive approach to resolving environment-related issues that impact client testing cycles.
Responsibilities
Provide end-to-end testing support for backend systems, ensuring smooth integration and functionality across environments
Monitor and support file transmissions , including performing replay and retransmission of files as needed to maintain data integrity
Ensure all client service level agreements (SLAs) are met consistently during testing and support operations
Work closely with QA, development, and infrastructure teams to maintain stable and reliable test environments
Role requires mainframe platform batch and CICS with DB2 processing and front-end support engaging with development to resolve E2E environment related issues impacting client testing cycles
Monitor E2E batch flow to ensure batch streams are processing on time, identify issues that require corrective action and follow up for resolution
Serve as an escalation point for client issues related to the E2E environment
Analyze documentation supporting changes in a complex E2E environment
Responsible for performing root cause analysis, first level investigation, escalation and resolution of batch job failures in a timely manner
Ensure E2E client service level agreements are attained
Troubleshoot and restore service to batch processing on mainframe using industry accepted techniques and procedures
Implement appropriate corrective actions to eliminate recurring batch job failures, coordinating, monitoring, approving change related activities, performing training and coaching for less experienced team members, update procedures as changes occur and deficiencies are identified
Monitor and support transmissions, replay/retransmit files as needed
Able to initiate bridge calls when multiple application and support teams require direct communication between each other to resolve problems
Capable of promoting Incidents to Incident Management for a severe issue where production is impacted
Ability to page out Application Teams for batch issues/abends and page additional Application Teams/additional resources when needed
Qualification
Required
Mainframe Technologies: COBOL, JCL, DB2, VSAM
Operating Systems: LINUX/AIX
Job Scheduling Tools: CA-7
Testing & Support: End-to-End Testing, Environment Management, File Transmission Monitoring
Strong hands-on experience in mainframe batch and online systems
Proven ability to manage and troubleshoot test environments and file transmission workflows
Familiarity with CA-7 job scheduling, JCL debugging, and CICS transaction monitoring
Excellent communication and coordination skills to work across cross-functional teams
Preferred
Online system: CICS
Experience in client-facing roles or production support is a plus
Company
JMD Technologies Inc.
JMD Technologies Staffing, Recruitment and RPO service company managed with leaders having 21+ years of experience in the industry.
Funding
Current Stage
Early StageCompany data provided by crunchbase