Enquire is now Aline · 23 hours ago
Rev Ops - Deal Desk Analyst
USA
Full-time
Onsite
New Grad, Entry Level
0+ years expAline is a leading provider of senior living software solutions, and they are seeking a detail-oriented Deal Desk Analyst – Contract Operations to support deal execution and contract operations across the sales lifecycle. This role involves coordinating with multiple teams to ensure deals are structured and executed properly, while also communicating directly with customers to facilitate contract execution.
ConsultingInformation TechnologyMarketing Automation
Responsibilities
Support deal execution by coordinating contract creation, review, and approvals across internal teams
Create, send, and manage expansion contracts in partnership with Sales, Customer Success and other internal stakeholders
Communicate directly with customers to facilitate contract execution and address clarification questions
Review and interpret historical contracts and pricing to ensure expansions align with existing agreements
Assist with deal structuring by applying internal pricing and booking guidelines
Collaborate with Sales, Finance, Revenue Operations, Billing, and Legal to move deals forward efficiently
Maintain accurate contract and deal records in Salesforce and related systems
Provide support for pricing, discounting, and approval-related questions from the sales team
Draft and prepare expansion Order Forms and related contract documentation
Send expansion contracts to customers and manage the execution process through signature
Handle routine customer questions related to expansion contract terms, escalating more complex issues as needed
Track contract status and follow up to support timely execution
Review prior agreements, legacy products, and historical pricing to inform expansion structure
Identify inconsistencies or ambiguities in existing contracts and flag them to internal stakeholders
Support internal teams by summarizing contract history and pricing context for additional commercialization discussions
Maintain accurate records of offboarded accounts and related contract changes in Salesforce and internal systems
Help validate deal details such as products, pricing, locations, and contract dates
Partner with Sales to ensure deal details are complete prior to contract delivery
Support quote creation and updates within Salesforce
Coordinate internal approvals for non-standard pricing or contract terms
Escalate questions or exceptions to appropriate stakeholders as needed
Work closely with Sales, Customer Success, Revenue Operations, Finance, Billing, and Legal to support deal execution
Assist with contract handoffs to Billing to support accurate invoicing and account setup
Qualification
Required
Bachelor's degree in Business, Finance, Operations, or a related field
0 -2 years of experience in Deal Desk, Contract Operations, Sales Operations, or a related role
Comfort communicating with customers in a professional, detail-oriented manner
Experience working with contracts and CRM systems such as Salesforce
Strong attention to detail and organizational skills
Ability to manage multiple requests and stakeholders simultaneously
Company
Enquire is now Aline
Aline provides a senior living operating system created to meet the industry’s most complex challenges – in a single software platform.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ryan Michael Smith
Chief Technology Officer / Co Founder
Justin Hild
Channel Partner Specialist
Recent News
EIN Presswire
2025-08-18
2025-04-04
Company data provided by crunchbase