JPMorganChase · 1 day ago
Product Director, Open Banking Head of Product Operations
450 W 33rd St, New York, NY, 10001, US
Full-time
Onsite
Senior Level, Lead/Staff
$180K/yr - $285K/yr
10+ years expJPMorganChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. The Open Banking product team is seeking an Executive Director, Head of Product Operations to lead strategic direction and operational alignment across the organization, fostering innovation and collaboration to create solutions that address customer needs.
Asset ManagementBankingFinancial Services
Responsibilities
Establish, track, and refine OKRs, KPIs, and other key business metrics; set targets and monitor progress against strategic goals (Performance Management)
Lead ongoing, quarterly, and annual roadmap planning across the Open Banking portfolio, ensuring alignment with business objectives. (Product Planning)
Ensure that the Open Banking product operates in a secure Controls environment (Product Controls)
Leverage business intelligence and analytics to inform senior leadership, guide key business decisions, and identify new opportunities. (Data-Driven Decision Making)
Leads product intake and supports product managers to ensure commitment for critical dependencies (Dependency and Program Management)
Craft compelling executive communications and build and maintain strong relationships with a broad range of internal and external stakeholders; foster collaboration and partnership to advance organizational strategy. (Rhythm of the Business and Partner Engagement)
Partner with tech and mission control to quickly resolve and root cause client issues and production incidents (Customer-focus)
Champion best practices and a culture of continuous improvement across the organization, including the use of AI for product delivery (Continuous Improvement)
Qualification
Required
10+ years of experience in strategy, business operations, or management consulting - within financial services, payments, or technology
Extensive knowledge of the product development life cycle, technical design, and data analytics
Experience in defining and building out product roadmaps
Expertise in business strategy, strategic frameworks, and both qualitative and quantitative analysis
Structured and strategic thinker, effective communicator with excellent written and verbal communication skills
Proven executive presence and ability to influence senior stakeholders
High attention to detail; ability to work well under pressure in a fast-paced environment
Demonstrated track record of driving change and transformation in a complex organization
Commitment and self-motivation suitable to a start-up team
Strong culture carrier
Proficiency with Microsoft Office suite and JIRA
Preferred
Recognized thought leader within Open Banking
Demonstrable experience working on a regulated product or feature set
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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