HRUCKUS · 2 weeks ago
Chief Operating Officer (COO) – Federal Healthcare Staffing (Remote)
HRUCKUS is a Service-Disabled Veteran-Owned Small Business specializing in mission-critical healthcare staffing for the VA and DoD. They are seeking a Chief Operating Officer (COO) who will focus on operational leadership, ensuring compliance and margin protection while scaling the organization to meet federal demands.
Responsibilities
Architect the end-to-end delivery lifecycle for federal task orders, ensuring seamless onboarding, credentialing, and deployment
Establish 'Audit-Ready' standards for all invoicing, timekeeping, and personnel files to ensure 100% compliance with COR/COTR requirements
Serve as the escalation point for complex operational issues, ensuring rapid resolution and high customer satisfaction scores
Lead and mentor a remote team of Recruiters, Credentialing Specialists, and Operations Supervisors
Design and implement capacity models to ensure the 'bench' is staffed to meet surging federal demand without over-hiring
Drive a culture of accountability through measurable KPIs (Time-to-Fill, Credentialing Velocity, Gross Margin)
Partner with the CEO during the capture phase to validate pricing assumptions, staffing feasibility, and transition timelines
Lead the 'Day 1' mobilization for new contract awards, ensuring the infrastructure is in place to execute immediately upon award
Own the tech stack (ATS, HRIS, Timekeeping), driving integrations that automate manual admin work
Serve as the primary Compliance Officer regarding Service Contract Act (SCA), FAR clauses, and OSHA/Cal-OSHA requirements
Qualification
Required
10+ years of operational leadership experience
5+ years specifically managing Federal Healthcare Staffing (VA/DoD experience is highly preferred)
Deep expertise in the Service Contract Act (SCA) and federal compliance frameworks
Proven track record of scaling remote teams and implementing operational systems (ATS/HRIS)
Bachelor's degree required
Preferred
MBA or Master's in Healthcare Administration preferred
Benefits
Medical
Dental
Vision
401(k) match
PTO
Company
HRUCKUS
Hruckus is a management consultancy that offers strategic sourcing, IT strategy, business case analysis and program management services.
Funding
Current Stage
Early StageCompany data provided by crunchbase