Healthcare Customer Service( Provider Representative) jobs in United States
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HireTalent - Staffing & Recruiting Firm ยท 1 day ago

Healthcare Customer Service( Provider Representative)

HireTalent is a staffing and recruiting firm seeking a Provider Services / Claims Analyst to support inbound and outbound calls from healthcare providers and members. This role focuses on claims support, eligibility & benefits, and provider relations in a fast-paced, remote call-center environment.

DeliveryHuman ResourcesStaffing Agency
Hiring Manager
Alka Mathur
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Responsibilities

Handle inbound calls related to claims, eligibility & benefits, and provider inquiries
Assist with claim status, reprocessing, billing questions, and EOB requests
Support provider contract and demographic update requests
Make occasional outbound calls for follow-ups and issue resolution
Use multiple systems to ensure accurate information and first-call resolution
Escalate complex issues to internal teams when required

Qualification

Customer serviceClaims experienceBilling experienceMultitaskingComputer skillsCommunicationProblem-solvingTime-management

Required

Customer service or call center experience (healthcare preferred)
Strong communication, multitasking, and problem-solving skills
Comfortable working in a structured, queue-based environment
Strong computer, typing, and time-management skills
Ability to work independently in a remote setting
Bachelor's degree required
Strong attendance and reliability are essential

Preferred

Claims, billing, or provider services experience is a plus

Benefits

Equipment provided
High-speed internet required

Company

HireTalent - Staffing & Recruiting Firm

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HireTalent is a certified Minority Business Enterprise (MBE) workforce solutions firm, specializing in securing the best talent fits in Executive/Retained Search, Direct Hire Placements, MSP, SOW, and nationwide hiring program management and support.

Funding

Current Stage
Late Stage

Leadership Team

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Ashish Kaushal
CEO / Founder
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Company data provided by crunchbase