Databricks · 1 month ago
Engagement Manager - Professional Services (PubSec)
Northeast - United States
Full-time
Hybrid
Senior Level
$132K/yr - $185K/yr
5+ years expDatabricks is a leading data and AI company, and they are seeking an Engagement Manager to establish partnerships with Public Sector customers. The role involves ensuring customer satisfaction by managing professional services engagements and collaborating with various teams to deliver excellence.
Artificial Intelligence (AI)Big DataInformation TechnologyAnalyticsData IntegrationData ManagementData StorageMachine Learning
No H1B
U.S. Citizen Only
Responsibilities
Identify opportunities for new services by understanding and addressing potential new use-cases and explaining the business value in the upsell or extension of services
Perform as the Engagement Manager in the assigned area and for meeting/exceeding Professional Services and Training bookings and revenue targets
Consult with clients to understand engagement scope, requirements, time, cost, and benefits
Responsible for estimating, scoping, and developing the statement of work documents
Work closely with the sales counterpart and engage early in the sales process to understand our customers' needs, their businesses, and how success is defined, ensuring that we exceed expectations in delivery and develop valued solutions
Demonstrate a passion for the job and lead by example by putting Databricks and our customers first to achieve the sales and delivery mission
Resolve delivery challenges, address resource contentions, scoping issues and manage expectations
Qualification
Required
U.S. Citizenship (required due to Public Sector client support)
5+ years running a Professional Services and Training Services line of business with a focus on Public Sector clients
5+ years in customer-facing roles that require a mix of influencing, validating, handling negotiations, understanding and execution
Experience in the data and AI domain, working with Public Sector customers to realize value through production implementations
Excellent customer-facing skills, including working with Executives and other team members
Experience in identifying customer needs and implementing solutions
Service delivery and program management skills with the ability to summarize customer success outcomes into well-structured program plans
Travel is required up to 50%, more at peak times
Benefits
Annual performance bonus
Equity
Comprehensive benefits and perks
Company
Databricks
Databricks is a data and AI platform that unifies data engineering, analytics, and machine learning on a lakehouse architecture.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$27.25BKey Investors
JP Morgan ChaseFidelity,Insight Partners,J.P. Morgan Asset ManagementAndreessen Horowitz,Insight Partners,MGX,Thrive Capital,WCM Investment Management
2026-02-09Debt Financing· $2B
2025-12-16Series Unknown· $5B
2025-09-08Series Unknown· $1B
Leadership Team
Ali Ghodsi
CEO and Co-founder
Ion Stoica
Co-Founder & Executive Chairman
Recent News
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