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United Airlines · 17 hours ago

Senior Manager - IT Application Development

Chicago, IL

Full-time

Onsite

Senior Level

$141K/yr - $183K/yr

7+ years exp

United Airlines is a leading airline company that is focused on leveraging cutting-edge technology to enhance its operations. The Senior Manager of Digital Technology will lead a team responsible for the strategic oversight and daily operations of the IBM MRO system, driving operational excellence and modernization initiatives to improve efficiency and reliability.

HospitalityIn-Flight EntertainmentService IndustryTransportationTravel

No H1B

Responsibilities

Lead, mentor, and develop a high-performing team, fostering a culture of collaboration, accountability, and continuous learning

Provide strategic direction and oversight to ensure the successful execution of programs, resource management, and day-to-day operations

Establish goals for the team and individuals, including performance reviews and career and performance plans

Plan for short and long-term resource needs (internally and externally) to ensure the right number of resources and skills are available to meet project goals and deadlines

Evaluate and suggest improvements to the organizational structure, roles, and responsibilities

Engage, collaborate, and partner with technical and business stakeholders to understand business requirements and user expectations and lead the development of solutions that meet functional and technical requirements

Collaborate with United's business and IT leadership teams and product subject matter experts to establish the product's long-term vision, goals, and strategy. Develop multi-year product development strategies and tactical plans. Share knowledge and work together to generate innovative solutions to problems

Align with business partners on delivery success criteria and ensure technology solutions follow architectural standards. Provide delivery estimates and business case updates to support overall IT performance metrics, monthly project status reporting, and quarterly resource planning review

Foster open communication within the IT team and across departments to ensure alignment and the successful delivery of cross-functional initiatives

Develop and manage the program budget, ensuring efficient resource allocation to support strategic initiatives and operational needs

Track and report on key performance metrics, making data-driving decisions to improve the efficiency and effectiveness of the team

Evaluate, implement, and manage SaaS-based solutions and develop in-house cloud-based solutions

Identify technical obstacles early and collaborate closely with the team to find innovative solutions. Responsible for escalating, assisting, and following up on resolving issues related to the delivery of technology solutions

Ensure that Agile methodologies are implemented following best practices and that continuous improvements are made as needed. Also, ensure compliance with code scanning and other security protocols during development and release

Qualification

SaaS solutionsAWS cloudAgile developmentSoftware development life cycleLeadershipProject managementTeam developmentStakeholder managementCommunication skillsInterpersonal skillsContinuous learning

Required

Bachelor's degree in Computer Science or related fields

7+ years of related work experience

Proven experience leading and developing IT teams, with a strong focus on leadership, mentorship, and team development

Experience implementing SaaS solutions or building applications using AWS cloud

Leadership experience managing multiple cross-functional teams or projects and influencing senior-level management and key stakeholders

Outstanding communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization

A mindset for continuous learning and staying updated on industry trends, emerging technologies, and best practices

Advanced technical and business knowledge in software development life cycle, quality assurance, project management, and other related disciplines/processes

Well-versed in Agile development and requirements management processes

Strong oral and written communication skills

Must be legally authorized to work in the United States for any employer without sponsorship

Successful completion of interview required to meet job qualification

Reliable, punctual attendance is an essential function of the position