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TruHearing · 1 day ago

Insurance Verifications Specialist

Draper, UT

Full-time

Onsite

New Grad, Entry Level

0+ years exp

TruHearing is a mission-based organization focused on improving lives through hearing healthcare solutions. The Insurance Verifications Specialist role involves coordinating patient claims and insurance benefits for hearing aids, ensuring accurate documentation and communication with health plans.

Health CareMedicalMedical Device

Comp. & Benefits

Responsibilities

Confirm patient’s insurance coverage, demographic information and other details with health plans via outbound phone calls, web chats, or online portals

Accurately document patient hearing aid benefit details, and patient information in TruHearing’s proprietary data system according to compliance requirements and TruHearing standards

Demonstrate an understanding of applicable patient claims and insurance benefits by providing specific insurance information to claimants, health plans, and members of the TruHearing insurance department

Validate patient demographic information with health plan payers (e.g., Medicare, Medicaid, private, and commercial) via outbound phone calls, web chats, or online portals

Qualification

Medical Claim submissionMedical Prior authorizationMedical benefit verificationHealthcare industry experienceKnowledge in clearinghousesAccountabilityQualityResilienceProductivityUsing TechnologyCustomer FocusTeamwork