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MyPath · 2 days ago

Electronic Health Record (EHR) System Analyst

Oconomowoc, WI

Full-time

Hybrid

Mid Level

$75K/yr - $85K/yr

3+ years exp

MyPath is a company that provides specialized services and dignified care for individuals with special needs. They are seeking an Electronic Health Record (EHR) System Analyst to support, maintain, and optimize their EHR system, ensuring efficient operations of their human services programs through system improvements and user support.

EducationElder CareFamilyHealth CareHome Health CarePersonal HealthTherapeutics

Responsibilities

Serve as a subject matter expert for the Netsmart myEvolv system, providing support to staff across departments. Collaborate with clinical and administrative teams to translate operational needs into technical solutions

Maintain, configure, and enhance system workflows and forms to support evolving program and regulatory requirements

Identify and implement process improvements within myEvolv to increase data accuracy, user efficiency, and service delivery

Design and modify custom forms, reports, and dashboards using myEvolv’s built-in form designer and SQL based reporting

Support security role setup and user management in the Electronic Health Record and eMAR. Ensure alignment to MyPath security policies and practices

Play a key role in system upgrades, testing, and documentation efforts; keep up to date on new features by reviewing release documentation

Develop or update training materials as the system is optimized. Provide user training on new forms, features, and best practices

Support standard revenue cycle configuration changes (rate and payor changes) and have the ability to learn the setup to be a backup for the finance/AR system administrator (longer term)

Troubleshoot and resolve user issues; provide Tier 2/3 support in coordination with IS Help Desk and coordinate with the Netsmart support team as needed

Conduct self in positive, respectful and collaborative manner while demonstrating proactive actions and decision making that foster supportive work relationships and a healthy and safe environment

Communicate effectively verbally and in writing with internal and external customers maintaining professional conduct and confidentiality

Maintain knowledge of current trends in information technology and other related areas; attends conferences, workshops, and other training as needed and shares this new information with key stakeholders

Comply with and positively reinforce with others the expectations outlined in: Company Handbook; policies and procedures including emergency/disaster procedures, fire/tornado safety and maintains confidentiality

Qualification

Netsmart myEvolvEHR system administrationSQLReporting toolsForm designAnalytical skillsMultitaskingCommunication skillsCritical thinkingProblem-solving