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Tier4 Group · 19 hours ago

Workday Configuration Specialist

Milwaukee, WI

Contract

Hybrid

Mid Level

$45/hr - $50/hr

3+ years exp

Tier4 Group is seeking a Workday Configuration Specialist to support and enhance their Workday platform. This role involves configuring and customizing system functionality, responding to end-user requests, and contributing to configuration initiatives to ensure system stability and usability.

CRMInformation TechnologySoftwareVirtual Reality

Responsibilities

Configure and maintain Workday functionality to ensure reliable, efficient system performance

Analyze existing configuration against desired functionality to identify gaps, inefficiencies, and improvement opportunities

Implement system enhancements to improve reliability, performance, and scalability

Respond promptly and professionally to tickets, incidents, and service requests

Provide technical guidance, troubleshooting, and consultative support to end users

Communicate clearly on progress, risks, and available options

Conduct regular quality assurance reviews to ensure effective and scalable solutions

Evaluate, document, and maintain team procedures

Facilitate knowledge transfer with end users and partners as needed

Ensure data accuracy and cleanliness through audits, analysis, and transactional review processes

Support daily approval workflows and data validation activities

Maintain governance standards across Workday modules

Support Workday release planning and assess impacts of new functionality

Identify enhancement opportunities tied to new releases

Assist with regression testing and implementation of required changes

Communicate updates and changes clearly to stakeholders

Maintain and contribute to the Workday team knowledge base

Ensure critical documentation and resources are accessible to partners

Promote collaboration and continuous learning across the HR Systems team

Qualification

Workday configurationHuman Capital ManagementHR business processesProject managementCustomer serviceStakeholder managementProblem-solving

Required

3+ years of experience configuring Workday across at least two modules (e.g., Core HCM, Recruiting, Talent & Performance, Absence and Time Tracking)

Experience supporting a mid-to-large sized organization

Strong understanding of HR business processes, metrics, and best practices

Proven experience partnering with functional stakeholders to deliver effective configuration solutions

Ability to diagnose and resolve configuration and integration issues through root-cause analysis and independent testing

Strong organizational, prioritization, and project management skills

High sense of ownership, accountability, and urgency

Resourceful problem-solver who can navigate challenges independently

Demonstrated ability to manage conflict, influence stakeholders, and deliver excellent customer service

Company

Tier4 Group

Tier4 Group is a women-owned and diversity-certified technology Talent, Professional Services, Advisory, and Information Security firm with a national reach.

Founded in 2010

Alpharetta, Georgia, USA

201-500 employees