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Republic Services · 1 day ago

Billing Coordinator

Great River, NY

Full-time

Hybrid

Entry Level

$24.45/hr - $33.60/hr

1+ years exp

Republic Services, Inc. is a leader in the environmental services industry, providing comprehensive waste management solutions. The Billing Coordinator role involves performing various billing functions to ensure timely and accurate billing to customers, resolving billing discrepancies, and supporting customer account management.

Information TechnologyRecyclingRenewable EnergySustainabilityWaste Management

Responsibilities

Following standard operating procedures, this role prepares monthly billing adjustments, obtains required approvals and enters adjustments into the billing system

Researches and resolves routine and non-routine billing questions and discrepancies. Following standard operating procedures, determines the appropriate adjustment codes to process the transaction

Reviews invoices for completeness and accuracy. Follows up with customers or other division staff/management to resolve identified discrepancies

May calculate and prepare manual billings for non-routine, complex billing arrangements

May gather and summarize supplemental billing information to accommodate customer billing requirements

Reviews various billing system reports to identify billing discrepancies. Makes corrections as appropriate to ensure accurate billing following standard operating procedures

Posts cash receipts to customer accounts based on information from lock box reports and local cash receipt listings. Performs basic and routine research to resolve differences or unidentified / misapplied payments

Posts payments as appropriate into the billing system to clear open obligations, or prepares remittance advices to accompany payments sent to the lock box or corporate office

May accept credit card payment from customers over the phone and process recurring payments

May complete customer set up in company billing system(s)

May act as a resource for less experienced personnel within the division or other divisions. This includes answering questions and providing training and support for others

Performs other job-related duties as assigned