Midi Health · 22 hours ago
Medical Records Specialist - Part Time Onsite
Palo Alto
Full-time, Part-time
Onsite
Entry Level
$20/hr - $30/hr
1+ years expMidi Health is a healthcare company focused on accuracy and timeliness in patient care and regulatory compliance. They are seeking a Medical Records Specialist to ensure sensitive patient documents are handled securely and processed efficiently, playing a vital role in the smooth operation of virtual care services.
Health CareMedicalTherapeuticsWomen's
No H1B
Responsibilities
Receive, open, sort, and log incoming physical mail daily
Identify and categorize documents including: Lab results, Referrals, Insurance notices, Pharmacy communications, Clinical correspondence
Digitize documents using high-volume scanners and route appropriately: Clinical documents → EHR / billing vendor, Non-clinical documents (HR, Finance, RCM, Operations) → internal teams
Fax time-sensitive medical documents following established workflows
Proactively update mailing addresses with organizations sending patient information
Maintain strict compliance with HIPAA and company privacy policies
Ensure precise document labeling, indexing, and routing (low tolerance for error)
Flag urgent or time-sensitive materials and escalate immediately per protocol
Contact insurance plans, pharmacies, labs, and vendors to correct or update mailing addresses
Maintain accurate mail logs and address correction records
Partner closely with clinical, revenue cycle, and administrative teams
Support audits, special projects, and ad-hoc operational needs as assigned
Qualification
Required
1–3 years of experience in a healthcare, medical office, or HIPAA-regulated environment
Experience handling confidential medical or financial documents
Exceptional attention to detail and ability to follow standardized processes
Ability to work independently with minimal supervision
Comfort using scanners, fax machines, and document management tools
Clear written and verbal communication skills
Preferred
Background in medical records, HIM, document management, or healthcare operations
Familiarity with EHR systems (e.g., Athenahealth, Epic, Cerner)
Experience working with insurance companies, pharmacies, or laboratories
Experience in a high-volume, accuracy-sensitive environment
Company
Midi Health
Midi Health provides virtual care for women in midlife, offering clinician support for menopause, hormonal health, and related conditions.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$152MKey Investors
Advance Venture PartnersEmerson CollectiveGoogle Ventures
2025-10-02Series C· $50M
2024-04-24Series B· $63M
2023-09-27Series A· $25M
Leadership Team
J
Jill Herzig
Chief Brand Officer, Brand Steward
Joanna Strober
Founder
Recent News
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