Banner Bank · 20 hours ago
Assistant Branch Manager
Rialto, California
Full-time
Onsite
Mid, Senior Level
$25/hr - $35.93/hr
4+ years expBanner Bank is a well-established financial institution with over 130 years of experience and a strong commitment to community service. The Assistant Branch Manager will lead the branch's daily operations, supervise and train staff, and support the Branch Manager in fostering a sales performance culture while assisting clients in achieving their financial goals.
BankingFinanceFinancial Services
Responsibilities
Lead the day-to-day operations of the branch
Supervise, train, and coach Teller staff
Support the Branch Manager in developing an ongoing sales performance culture
Effectively assist clients in achieving their financial goals by actively referring Bank products and services
Refer clients to other Bank specialists when applicable
Act in full management capacity in the absence of a Branch Manager
Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments
Responsible for acting as a leader in sales, operations, and client service
Manage the operations of the branch along with the training, mentoring, and coaching of the teller team
Assist with operational tasks and ensure they are completed on time
Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results
Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools
Responsible for presenting tailored solutions that meet the client’s specific financial needs
Refer clients to other lines of business as appropriate
Answer questions and resolve technical problems on client accounts
Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards
Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations
Qualification
Required
H.S. Diploma or equivalent required
4 or more years of retail banking experience required
0 to 2 years of experience in a supervisory/management role leading a project, process or team required
Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems
Thorough knowledge of all retail products and services
Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending
Proven client service, interpersonal, and relationship building skills
Possess effective verbal and written communication skills; proper phone and email etiquette required
Possess effective selling, cross selling and referral skills
Possess strong mathematical, problem solving, and negotiation skills
Ability to analyze client credit data and other related financial information
Experience in a financial sales representative-oriented role
Preferred
NMLS registration preferred
Benefits
Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
Paid vacation time, sick time and 11 company paid holidays
401k (with up to 4% match)
Tuition reimbursement
Company
Banner Bank
We are proud to provide you with the most comprehensive financial services in the Pacific Northwest
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Grescovich
President and Chief Executive Officer of Banner Corporation and Banner Bank. Also a Director
James Costa
EVP Chief Operating Officer (COO)
Recent News
2025-10-17
2025-10-17
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