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Premier Truck Group · 19 hours ago

Financial Services Manager

Kansas City, MO

Full-time

Onsite

Mid Level

Premier Truck Group is the largest Freightliner dealer group in North America, dedicated to delivering the best employee experience and operational excellence. The Financial Services Manager is responsible for selling financing and insurance products, ensuring customer satisfaction, and managing finance and lease deals in compliance with regulations.

Automotive

Growth Opportunities

Responsibilities

Sells financing and credit life, accident, and health insurance to customer

Provides customers with thorough explanation of aftermarket products and warranties

Provides customers with complete explanation of manufacturer and dealership service procedures and policies

Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction

Converts cash deals to finance deals where appropriate

Establishes and maintains good working relationships with multiple finance sources, including the manufacturer

Processes finance and lease deals accurately, fairly and in accordance with local, state and federal statutes and company policies

Processes finance and lease deals accurately, fairly and in accordance with policy through multiple financial sources to secure approval

Conducts business in an ethical and professional manner

Processes all federal, state, and dealer paperwork related to vehicle transaction

Understands and complies with all federal, state, and local regulations that affect the new- and used-vehicle and finance departments

Completes paperwork necessary for vehicle sales and leases in a timely manner

Checks all paperwork for but not limited to correct title, lien information, taxes, consumer information before forwarding to accounting

Acquires and maintains current state insurance license, completing continuing credit insurance education as needed

Seeks new lending institutions to secure interest rates and finance programs continually

Manages the alternative finance source program to ensure that sources are available

Seeks insurance companies for insurance paper

Maintains insurance files

Sets up and maintains a program which will ensure 100 percent turnover to F&I

Provides sales force and sales managers with current information about finance and lease programs continually

Trains the sales staff on the benefits of financing, insurance and extended services

Works with sales managers to secure a reasonable profit from every sale

Coordinates finance forecasting with sales department forecasting to achieve desired levels of penetration and income

Ensures collection of all finance and insurance fees

Takes all credit applications

Prepares reports on finance penetration

Works closely with general sales manager to establish sales department goals and objectives and ensures that they are achieved

Handles all rate quotation

Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction

Processes salespersons' “end of month” commission sheets for accounting payroll

Supervises and trains designated backup to ensure continued efficiency and profitability in the F&I manager's absence

Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals

Ensures that the work areas and customer waiting area are kept clean

Follows all attendance and punctuality standards and adheres to timekeeping standards

Follows the Company Code of Business Ethics and Conduct

Understands and follows all work rules and follows lawful directions from Supervisors

Upholds the company’s non-disclosure and confidentiality policies and agreements

Maintains a professional appearance for self and subordinates in accordance with company policy

Attends pertinent training on request

Attends company meetings as required

Qualification

Financial regulations complianceSales skillsTechnical training facilitationComputer proficiencyData analysisTeam interactionBilingualExceptional communicationProblem-solvingIndependent work

Required

Ability to sell products and services in a professional and ethical manner

Ability to understand, keep abreast of, and comply with federal, state, and local regulations that affect the new- and used-vehicle and finance departments

Ability to facilitate and/or conduct technical training to other employees

Computer proficiency

Exceptional communication skills both oral and written with the ability to effectively communicate via face-to-face, phone, or by other means of communication

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to process data and organize it for management analysis

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Ability to understand and follow work rules and procedures

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Ability to interact well with others and be a positive influence on morale of department, dealership and organization