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CVS Health · 1 day ago

DSCSA (Drug Supply Chain Security Act) Product Flow – Senior Analyst (Remote - US)

United States

Full-time

Remote

Mid, Senior Level

$47K/yr - $112K/yr

3+ years exp

CVS Health is the nation’s leading health solutions company, dedicated to transforming health care. The Senior Analyst will be responsible for managing DSCSA activities, resolving data errors, and ensuring efficient product flow of prescription pharmacy products across various business units.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Monitor and manage serialization exceptions using TraceLink SCWM platform, ensuring timely investigation and resolution; Troubleshoot CVS Health’s traceability and verification issues, escalating to trading partners

Support the implementation of SOPs and compliance workflows for exception handling and traceability; Maintain and update knowledge management records, ensuring compliance documentation aligns with CVS Health’s policies and regulatory standards

Act as a liaison between CVS Health’s internal teams and external trading partners (manufacturers, wholesalers), addressing quarantine inventory issues and exception resolutions

Assist in training CVS Health teams (Retail pharmacies and distribution centers, PBM Mail, PBM Specialty, etc.) on serialization compliance, exception management, and best practices

Support the development of systems and processes needed for on-going exceptions management. Stay up to date with DSCSA compliance milestones, providing input for process improvements and regulatory updates

Qualification

DSCSA complianceSerialization managementTraceLink SCWM platformAdvanced analytical skillsMicrosoft ExcelMicrosoft PowerPointInfluencing outcomesDatabase experienceTableauCommunication skillsProblem-solving skillsCross-functional collaborationAttention to detailProject management

Required

3+ years' experience in supply chain, analysis, retail, or healthcare

Strong verbal and written communication skill with the ability to present finding and influence key stakeholders

Advanced analytical thinking and problem-solving skills; ability to make data-driven decisions under regulatory timelines

Proven experience leading cross functional collaboration and building consensus across CVS Health enterprise

Ability to adapt quickly to shifting priorities and evolving Supply Chain Security Act (DSCSA) regulatory requirements

Highly detailed oriented with strong focus on accuracy and completeness

Demonstrated ability to manage complex project and competing priorities under tight deadlines

Proven track record managing queues and driving process improvement across large organization

Ability to influence outcomes, mediate conflicts, and guide team to resolution in high stake regulatory environment

Advanced proficiency in Microsoft Excel and PowerPoint

Preferred

Experience in exception management, triage workflows, and issue resolution within high volume, high urgency environments

Familiarity with DSCSA requirements, serialization, and traceability compliance across all CVS Health business units (distribution center, PBM, retail etc.) settings

Knowledge of typical pharmacy and warehouse product flow and work force

Hands on experience with TraceLink or similar DSCSA compliance platform

BA/BS in Information Systems, Supply Chain Management, or equivalent

Broad Supply Chain and/or Store Operations experience

Prior experience with Tableau or BI tools

Highly motivated and a natural problem solver

Prior database experience preferably utilizing SQL

Experience in developing analytical tools, templates, financial/statistical models, or process flows

Benefits

Affordable medical plan options

401(k) plan (including matching company contributions)

Employee stock purchase plan

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching

Paid time off

Flexible work schedules

Family leave

Dependent care resources

Colleague assistance programs

Tuition assistance

Retiree medical access