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MassMutual Ascend · 1 day ago

Business Analyst Intern (Summer 2026)

Cincinnati, OH

Internship

Onsite

Intern

Start in 2026 Summer

MassMutual Ascend is a leading provider of annuities committed to offering innovative financial products. As a Business Analyst Intern, you will support senior analysts in gathering requirements, conducting data analysis, and assisting with project documentation and communication.

Financial ServicesInsurancePersonal FinanceRetirementWealth Management

Hiring Manager

Maggie Murray

Responsibilities

Assist with the elicitation and documentation of business requirements through interviews, surveys, and workshops:

Participate in the creation and maintaining of detailed requirement documents, user stories, and process flows

Assist in collaborating with stakeholders to obtain and document functional and non-functional needs

Contribute to developing and maintaining a knowledge base of the customer's business processes, systems, and functions

Grow in understanding of process modelling, including the use of appropriate modelling tools, techniques, and standards

Assist the development team in breaking down features into user stories with acceptance criteria

Establish relationships with business partners, teammates, and other members of the IT organization

Perform other duties as assigned

Qualification

Data analysisRequirement documentationProcess modelingCustomer-service focusProblem-solvingSelf-motivated

Required

Entering at least 2nd year of higher education pursuing a degree in Computer Science or related field

Strong problem-solving skills

Ability to adapt to changes in priorities

Customer-service focus and quality orientation

Self-motivated, takes initiative, and passionate about learning/trying new technologies

Sense of personal accountability

Benefits

Competitive salaries

Incentive and bonus opportunities

Total Rewards at a Glance

Company

MassMutual Ascend

MassMutual Ascend (previously Great American Life) At MassMutual Ascend, we are committed to going above and beyond – so when it comes to your financial future, the impossible feels possible.

Founded in 1960