Apply on Employer Site

Delta College · 3 weeks ago

Customer Service Associate (On Site - University Center, MI)

University Center, MI

Full-time

Onsite

Entry Level

$12.80/hr - $14.20/hr

1+ years exp

Delta College is seeking a Customer Service Associate to provide support in the bookstore. The role involves processing sales transactions, assisting customers, and managing inventory while fostering an inclusive environment.

Higher Education

Responsibilities

Process customer sales transactions

Operate cash registers, credit/debit card machines, refund registers

Buyback transactions and data entry for financial aid charges

Provide customer service to students, faculty and staff; answering phones, processing internal charges, desk copy requests, special orders, web orders and assistance in finding books, supplies and other merchandise

Receives incoming delivery of books, supplies and clothing

Unpacks cartons, inventories items, price items and stocks books and supplies and other merchandise

Provides clerical support as assigned

Works as assigned to provide coverage for staff vacancies and/or special events