Stitchroom ยท 1 day ago
Junior Design and Client Services Specialist
Stitchroom is a modern upholstery shop that collaborates with interior designers to create custom furnishings. They are seeking a Junior Design & Client Services Specialist to guide clients through the product offerings, ensuring their design vision is realized through effective communication and collaboration with the production team.
Responsibilities
Quoting projects
Problem solving and collaboration to solve design challenges
Timely and professional communication with clients and vendors via phone and email
On site visits for templating or measuring
Assisting and coordinating with installations
Qualification
Required
Interior design experience and knowledge (for example, the ability to interpret designer requests and recognize standard design terms)
Outstanding customer service, communication and interpersonal skills
Stellar sales skills (for example, the ability to guide a client to close and assess follow up cadence based on client's needs and timeline)
Strong organizational and time management skills, with the ability to manage multiple projects simultaneously
Creative problem solving skills, confidence in decision making and a positive attitude
Time management skills
Attention to detail, and an action-oriented attitude
Strong sense of ownership, accountability, and pride for their work
Ability to thrive in a fast-paced and high-pressure environment
Desire to learn and improve daily
Excellent verbal and written communication skills
Preferred
Experience / knowledge in CAD/SketchUp/Adobe Suite
Knowledge of upholstery materials and production processes preferred
Proficient in Google Suite and ability to adapt to different project management software
Sewing experience with upholstery grade fabrics industrial sewing machines
Experience with excel or google sheets
A background in upholstery products or manufacturing