Kimpton Hotels & Restaurants · 2 weeks ago
Bellman
Philadelphia, PA
Full-time
Onsite
Entry Level
1+ years expKimpton Hotels & Restaurants is dedicated to creating heartfelt connections and a unique hospitality experience. As a Bellman, you will provide exceptional service to guests, assisting with their luggage and providing information about the hotel and local attractions.
HospitalityRestaurants
Responsibilities
Get assignments, keys, and special guest requests from your supervisor at the beginning of your shift
Greet guests and take luggage to guestrooms promptly when checking in and upon checking out, check and secure guests' luggage until departure
Hail taxicabs and answer inquiries, carry luggage to the curb to meet transportation
Provide the guest(s) with information about their stay, the hotel, and answer questions
When the concierge is not available, book tours and assist with general information inquiries
Keep bell closet clean and neat, polish and clean bell carts daily, keep lobby area and public areas clean and tidy, deep clean other assigned areas
Submit all found articles accompanied by a Lost & Found Report
Assist valet when they are busy, cover for lunch breaks. Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency
Deliver messages, packages, flowers, wine, and housekeeping items (hair dryers, ironing boards, irons, laundry/dry cleaning etc.) to guest rooms upon request
Clean and set-up meeting room functions, direct guests to various meeting rooms
Set-up and maintain complimentary hotel lobby functions including the morning coffee service and the nightly concierge events
Turn in any keys to the proper department when your shift ends
Qualification
Required
1 year of experience in customer service or similar role
You've got a flexible schedule, able to work evenings, weekends, and holidays when needed
Basic writing skills, professional communication skills
Preferred
High School Diploma is preferred
Company
Kimpton Hotels & Restaurants
At Kimpton, it’s always personal. We focus on what it means to be human and an individual. You’ll quickly learn Kimpton’s not just a hospitality job.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2014-12-15Acquired
Leadership Team
Roger Doyle
Senior Vice President and Chief Financial Officer
Recent News
2025-11-20
Company data provided by crunchbase