United Veterinary Care · 1 month ago
Client Service Representative - Part Time
New Hope, PA
Part-time
Onsite
Entry Level
1+ years expUnited Veterinary Care is a well-established veterinary service provider, and they are seeking a part-time Client Service Representative to join their team at New Hope Veterinary Hospital. The role focuses on delivering exceptional customer service, managing front desk operations, and supporting clients in a compassionate manner.
Health CareHospitalVeterinary
Responsibilities
Provide exceptional customer service in person and over the phone
Schedule appointments, prepare invoices, handle payments, and keep records organized
Support clients with empathy in stressful or emotional situations
Keep the lobby tidy, calm, and welcoming
Educate clients on wellness plans, insurance, and recommended products
Complete opening/closing procedures, end-of-day reports, and deposits
Manage data entry, client forms, referrals, and lab result routing
Assist with patient admission by ensuring accurate information and a current weight
Qualification
Required
Provide exceptional customer service in person and over the phone
Schedule appointments, prepare invoices, handle payments, and keep records organized
Support clients with empathy in stressful or emotional situations
Keep the lobby tidy, calm, and welcoming
Educate clients on wellness plans, insurance, and recommended products
Complete opening/closing procedures, end-of-day reports, and deposits
Manage data entry, client forms, referrals, and lab result routing
Assist with patient admission by ensuring accurate information and a current weight
Comfort learning new software and multitasking tools
Excellent communication skills and a problem-solving mindset
Ability to stay calm, compassionate, and positive when things get busy
A true team spirit and the ability to prioritize in fast-paced moments
Ability to work seated for most of your shift
Preferred
1+ year of veterinary experience
Customer service experience — veterinary, call center, or high-volume reception
Benefits
401(k) with company match
Company-sponsored Employee Assistance Program (EAP)
Referral bonus program
Employee pet care discounts
Company
United Veterinary Care
United Veterinary Care is a animal hospitals providing a range of medical and surgical services.
1001-5000 employees
H1B Sponsorship
United Veterinary Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (3)
2022 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$23.77M2020-10-15Series Unknown· $5.1M
2020-01-29Series Unknown· $18.68M
2019-01-01Acquired
Leadership Team
Richard Roskell
Co-Founder & Chief Strategy Officer
Recent News
Company data provided by crunchbase