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GTIA - Global Technology Industry Association · 1 day ago

Manager, Research Analyst

United States

Full-time

Remote

New Grad, Entry, Mid Level

$100K/yr - $125K/yr

0+ years exp

The Global Technology Industry Association (GTIA) is a vendor-neutral, non-profit membership community for the IT channel. The Manager, Research Analyst leads research projects focused on the global IT channel, developing survey instruments and analyzing data to create actionable reports for members and stakeholders.

Cyber SecurityEventsIT Management

Responsibilities

Design and run end‑to‑end research projects —from hypothesis and stakeholder intake through survey instrument design, sampling/fielding, analysis, visualization/chart creation, and publication of final content

Write clearly and compellingly: transform findings into reports, briefs, blog posts, member deliverables, and conference presentations; partner with comms on press‑ready narratives

Build high‑quality surveys (logical flows, unbiased wording, rigorous screening/quotas); collaborate with vendors/panels as needed

Analyze and QA data in Excel (pivot tables, lookups, basic stats); create clean charts/tables and executive‑ready decks in PowerPoint

Track the IT channel —MSP/service mix, vendor–partner programs, distributor dynamics, pricing/margins, skills, and buyer demand; monitor secondary sources to contextualize our primary data

Collaborate cross‑functionally (events, membership, education, marketing) to ensure findings support member value and organizational goals

Maintain research hygiene (methods, docs, codebooks, templates, citation standards) and uphold ethical, inclusive research practices appropriate for a global association

Qualification

Market researchData analysisSurvey designExcel proficiencyPowerPoint proficiencyWriting skillsPublic speakingMultitaskInterest in IT channelSurvey platformsCritical thinkingCommunication skillsAttention to detailFacilitation skillsIndependent work

Required

Critical thinking and structured problem-solving skills

Excel proficiency (filters, pivots, INDEX/MATCH OR XLOOKUP, basic descriptive statistics)

PowerPoint proficiency: can build executive-ready slides that tell a story

Writing samples that show you can explain complex tech topics clearly to business audiences

Solid understanding of the IT industry; strong interest in the IT channel (MSPs, solution providers/VARs, resellers, distributors, and vendor programs)

Ability to work independently and take initiative

Attention to detail and ability to multitask

Advanced writing and communication skills

Strong facilitation skills

Public speaking or webinar experience

Some travel required

0-3+ years of direct experience in market research, technology journalism, analyst, or adjacent insight role

Survey platforms (Qualtrics, SurveyMonkey, Alchemer) and panel vendors

Preferred

A degree is preferred but not required for this role

Benefits

Medical benefits

Annual corporate bonus

Opportunity for spot bonuses up to $2,500

GTIA contribution towards the workplace retirement account

Flexible work schedule, with summer hours for five months

Generous paid time off

30-day paid sabbatical after 10 years of employment

Annual reimbursement for broadband expenses

Home office equipment reimbursement

Various other benefits and rewards

Company

GTIA - Global Technology Industry Association

We are the Global Technology Industry Association, the only vendor-neutral, non-profit membership community connecting and representing the worldwide IT channel.

Founded in 2025

Illinois City, Illinois, USA

51-200 employees