Operations Services Associate jobs in United States
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Kaygen, Inc. ยท 4 months ago

Operations Services Associate

KAYGEN is an emerging leader in providing top talent for technology-based staffing services. As an Operations Services Associate, you will play a crucial role in servicing, supporting, and mitigating risks for property loans, focusing on high-volume document processing and ensuring exceptional accuracy in a fast-paced production environment.

AnalyticsBig DataData ManagementInformation ServicesInformation TechnologyStaffing Agency
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Deliver exceptional client service in a high-volume production environment
Handle high volumes of live checks by accurately printing and matching them with corresponding reports
Meticulously follow detailed instructions for each package to ensure all contents are correct and compliant for dispatch
Perform final quality control verification of matched checks and reports to guarantee accuracy
Organize and prepare finalized packages for secure delivery to Taxing Authorities
Manage assigned processes and inventory to meet strict daily deadlines
Effectively manage time, set priorities, and concentrate on main objectives to meet all established deadlines
Adhere to all required company and client-driven standards and/or Service Level Agreements (SLAs)
Duties may vary based on area of focus (e.g., Payments, Refunds, Correspondence)

Qualification

Client serviceAnalytical skillsDetail orientationTime managementComputer skillsCommunication skillsCollaborationAdaptability

Required

High school diploma, GED, or equivalent required; college degree preferred
1+ years of relevant experience, or relevant education in lieu of experience
Ability to provide exceptional client service in a high-volume production environment
Ability to manage time, set priorities, and meet deadlines
Intermediate computer skills with a strong aptitude to learn new systems and applications
Ability to understand basic property-related documentation from a variety of sources
Strong analytical and critical thinking skills to synthesize information and resolve problems
Strong detail-orientation to process data accurately
Ability to collaborate with others and provide status updates
Strong verbal and written communication skills
Willingness to learn, adapt, and grow

Preferred

Client service-oriented experience preferred

Benefits

Free Healthcare Insurance
Vision and Dental Insurance
401(k) Retirement Plan
Free Life Insurance
Sick Time Off
Certifications
Mentorship Program
Referrals
Family and Wellness benefits
Continuous Growth and Career Development

Company

Kaygen, Inc.

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Kaygen, an award-winning technology consulting and talent firm, assists organizations to achieve digital transformation.

H1B Sponsorship

Kaygen, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (2)
2022 (3)
2021 (8)
2020 (16)

Funding

Current Stage
Growth Stage

Leadership Team

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Anshul Chaturvedi
Founder & CEO
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Rashmi Chaturvedi
Co-founder & President
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Company data provided by crunchbase