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Walmart Canada · 1 month ago

(USA) Senior Manager I, Operations Improvement, Facility

(USA) PA GREENCASTLE 07381 ECOMM FULFILLMENT SERVICES

Full-time

Onsite

Mid, Senior Level

$116K/yr - $174K/yr

3+ years exp

Walmart Canada is seeking a Senior Manager I for Operations Improvement. The role involves driving business plans, supervising associates, managing projects, and ensuring compliance with company policies while fostering a culture of belonging and integrity.

DeliveryRetailShopping

Responsibilities

Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuring progress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learning

Provides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a teambased work environment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coaching for success and improvement and promoting a belonging mindset in the workplace

Promotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction to others in their use and application ensuring compliance with them and utilizing and supporting the Open Door Policy

Ensures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with business partners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and costeffectiveness and participating in and supporting community outreach events

Manages multiple projects by defining scope of work and project objectives establishing project activities deliverables milestones and timelines coordinating planning activities and assembling management plans tracking changes to plans and ensuring resolution of critical issues managing the governance of project plans identifying resources needed for project completion monitoring budgets and costs for projects and delivering presentations status reports and other project documentation to stakeholders at regular intervals

Manages content management initiatives by evaluating and prioritizing content requests designing developing automating and maintaining tools templates and resources collaborating with team to develop and implement intra net content providing guidance to team on platform functionality communication approaches and content quality standards ensuring content and digital communications methods align with content governance standards auditing and tracking content variables and adapting content and digital communication methods to resolve audit concerns

Manages processes and procedures for areas of responsibility by analyzing data in order to identify existing standards processes governance and work flows evaluating key business components in order to assess current performance baselines identifying areas of improvements editing existing processes and developing improvement solutions ensuring program processes are simple and executable with manageable rollout plans consulting with crossfunctional teams to get alignment on improvement solutions ensuring process is sustainable for future use and communicating changes and solutions to key stakeholders in order to get buyin and drive behavior change

Manages behavior change and process improvement programs in areas of responsibility by evaluating and determining change and improvement needs partnering with crossfunctional teams to develop the operational strategy to simplify processes providing guidance and expertise on company policies and procedures ensuring proper controls tools and materials are present in order to enhance behavior change partnering with stakeholders to ensure alignment and support of the processes monitoring program performance in relation to metrics identifying postimplementation issues and concerns and developing and gaining buyin on changes and resolutions

Respect the Individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B

Respect the Individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B

Respect the Individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments

Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving

Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent

Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans

Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans

Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes

Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

Qualification

Retail OperationsContent DevelopmentProject ManagementTraining DevelopmentSix Sigma CertificationMicrosoft OfficeMaster's DegreeCross-functional Collaboration

Required

Bachelor's degree in Business or related field and 3 years' experience in retail operations, content development, project management, or related area OR 5 years' experience in retail operations, content development, project management, or related area

Preferred

Developing and delivering training

Master's degree in Business Administration

Project Management Certification

Retail consulting

Six Sigma certification

Using Microsoft Office

Working with cross-functional teams

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.