BuildOps · 11 hours ago
Data Analyst
Triangle Area
Full-time
Hybrid
Entry, Mid Level
$80K/yr - $95K/yr
2+ years expBuildOps is a fast-growing technology startup focused on revolutionizing the commercial contracting industry through innovative software solutions. The Data Analyst will play a crucial role in transforming customer data into actionable insights while collaborating with various teams to enhance reporting and analytics workflows.
Commercial Real EstateInformation TechnologyMobileSoftware
Responsibilities
Collaborate with our Customer Success, Support, & Implementation teams to understand customer reporting needs
Design, develop, and deliver customized reports and dashboards using tools such as Sigma Computing
Work with CSMs and Product to build “Best Practice Reporting Packages” that can be deployed to specific types of client (based on size, trade, department structure, etc.)
Analyze customer data to uncover trends, provide actionable insights, and identify opportunities for improvement
Ensure all reports are accurate, timely, and effectively communicate findings to technical and non-technical audiences
Communicate with clients to provide updates on progress and ensure a tailored solution for maximum impact
Develop and maintain a repository of standardized and customized reporting templates for efficiency and consistency
Partner with internal technical teams to address data gaps, improve data quality, and enhance reporting capabilities
Collaborate with Product Managers to provide customer feedback on Reporting usability and/or functionality gaps
Continuously optimize reporting processes to improve turnaround times and the value provided to customers
Present insights and recommendations in a clear and concise manner to stakeholders
Support the data onboarding process by working directly with customers and project team to import and validate customer data, ensuring accuracy and resolving data quality issues
Collaborate via JIRA intake queues to manage tickets related to both reporting and data onboarding
Work with internal Engineering and Analytics teams to escalate issues or uncover bugs in customer data
Advise customers on how to transition from legacy systems and communicate required data deliverables
Actively participate in customer calls to listen, present insights, and help guide reporting setup and onboarding success
Engage Engineering to enhance and update internal onboarding tools based on recurring needs, customer feedback, and implementation challenges
Qualification
Required
Bachelor's degree in Data Analytics, Computer Science, Business, or a related field
2+ years of experience in data analysis, report writing, or a similar role, preferably in a Customer Success or SaaS environment
Proficiency in data visualization tools (e.g., Sigma, Tableau, Power BI)
Basic understanding of SQL as it relates to ETL
Hands-on experience in Snowflake or other cloud data warehouse environments
Strong active listening and communication skills in customer-facing settings
Experience working with ticketing systems (such as JIRA) for task management and prioritization
Highly organized and detail-oriented, with a proven ability to manage multiple projects and deadlines
Demonstrated ability to work cross-functionally with Engineering, Implementation, and Product teams
Self-directed, curious, and proactive mindset
Preferred
Background in construction, trades, ERP systems, or field service industries is a strong plus
Benefits
Generous equity grant, become an owner in our company!
Macbook computer provided
A comprehensive benefits package
Flexible PTO and hybrid work schedules
Work from home stipend
Hubs in Los Angeles, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
Company events like BBQs and team-building activities, both in-person and virtual
Fast-paced, collaborative, and dynamic work environment
Opportunities for growth and career advancement
Chance to work with cutting-edge technology and innovative solutions
The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
Company
BuildOps
BuildOps provides a software platform for modern commercial contractors.
201-500 employees
H1B Sponsorship
BuildOps has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$225.8MKey Investors
Meritech Capital PartnersN47Fika Ventures
2025-03-21Series C· $127M
2023-05-18Series B· $50M
2022-05-24Series A· $43M
Leadership Team
Alok Chanani
CEO
Duncan Grazier
Chief Technology Officer
Recent News
Company data provided by crunchbase